Responsibilities:

• Provide technical support & troubleshooting to end user on both hardware, software, Linux servers & Windows servers for schools
• Perform monitoring of IT equipment status
• Perform maintenance & configuration of Network equipment
• Perform management of hardware & software inventory
• Maintenance IT documentation, conduct user educations

Requirements:

• HKCEE / DSE or above
• At least 1-year relevant experience in Network Support in WAN/LAN implementation and maintenance in school
• Detailed knowledge of network operating systems, network equipment, networking software and other hardware and software
• Detailed knowledge of communication protocols, e.g. TCP/IP
• Solid experience in maintaining Wifi900, WebSAMS and using crystal report
• Solid experience in supporting and managing web servers
• Competent in diagnosing and resolving problems
• Capable of setting guidelines and procedures for the daily operations of installed WAN/LAN
• Good command of written and spoken English and Chinese, fluent in spoken Cantonese
• HK Permanent Resident is required