Technical Support ( Saudi Only )

 

• Summary of Responsibilities:

  Reporting to the Hotel system Manager, responsibilities and essential job functions include but are not limited to the following:

• Qualifications:

  * Graduate in Computer science / Information technology

           * Fresh Graduate or experienced 1- 2 years.

           * Excellente in English.

 

        * CCNA

        * Microsoft Certified Software Engineer

        * Understanding of hotel applications is an asset

        * Good verbal & written communication skills

        * Good interpersonal skills

        * Self-starter with a strong sense of commitment

           

•  

  RESPONSIBILITIES

  * Answer staff questions in person and via phone on all Property supported applications and IT Assets

  * Troubleshoot computer problems.

  * Determine source of computer problems (hardware, software, user access, etc.).

  * Advise staff on appropriate action.

  * Support on site problems solving.

  * Serve as liaison between staff and the technology department to resolve issues.

  * Provide support to users on all company supported applications.

  * Troubleshoot computer problems and determine source, and advice on appropriate action.

  * Work one-on-one with staff on application projects.

  * Support HSIA application.

  * Document resolutions for future reference.

  * Perform hardware and software installations.

  * Perform a variety of network problem analysis and monitoring tasks for the Office of Information Technology

  * Provide on-the-job training to new department staff members.

  * Provide computer orientation to new company staff.

 

•  
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

   

   

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Note: Customization may be included for any specific local or legislative requirements, such as work permits
  
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.