Responsibilities:

As Technical Writer you will be responsible for creating technical documentation for elevators, escalators and building doors. The documentation is targeted to different audiences like sales, installation, maintenance and engineering.

In your daily work you will collaborate with R&D Project Managers and Chief Design Engineers, Subject Matter Experts, Information Designers, Technical Writers and Illustrators locally and globally.

We offer you modern tools and methods, inspiring international working environment and skilled colleagues, challenging job in high technology business and a possibility to make the most of your skills and further develop yourself.

Collaborate with technical SMEs (subject matter experts/engineers) and documentation professionals to develop technical documents and training materials that can be understood by non-technical individuals.

Work closely with SMEs to gain the information required for the project being completed.

Read blueprints and understand and converse in the technical terms associated with the products.

Organize and complete documentation or training materials project according to set standards, guidelines and needs.

Desire to continuously learn new features of development tools and software.

Collaborate across team and business lines with the ability to prioritize, schedule and meet deadlines.

Follow-up and ensure the quality of the outcome.

Meet documentation users, interview them and collect their needs as development actions. Continuously improve product information according to readers’ needs.

? Research, test, and compare new technology, tools, and ways of working that support the development and deployment of training materials and product information.

Contribute to global technical writing development

Contribute to terminology development and management

Requirements

Entry Level Requirements

• BSC / MSC / MA
• Fluency in English (spoken and written)
• Minimum level of experience in technical communications 3 years
• Experience in using technical communication tools for writing and/or illustrating

Business Understanding

(Specific Skills, Knowledge & Behavior)

• Experience with Arbortext, Windchill or other content management systems, FrameMaker, Adobe Acrobat, MindManager, standard English authoring tools and the adaptability to learn additional software as required. Experience with Storyline a plus.
• Knowledge of elevator/escalator products
• Experience in the development and deployment of technical documentation for mobile devices.
• Strong writing, editing and proofreading skills giving high attention to detail. Ability to take technical information and write clear, concise and step-by-step instructions.
• Proficient in use of computer software including but not limited to Microsoft Office and SharePoint.
• Excellent oral communication and interpersonal skills necessary to work effectively with all levels of employees.
• Project management, ability to set priorities and manage workload to insure timely completion of specific deadlines, but also flexible as priorities may be re-arranged due to an urgent requirement.
• Logical, analytical thought process.
• Ability to work in a team environment as well as individually with minimal direction.

上班地址：古城中路88号

所属部门：中国及亚洲研发中心
中国及亚洲研发中心
通力在全球的六个研发中心分布在中国，芬兰，德国，印度，意大利及美国，负责电梯及自动扶梯新产品，维保及更新解决方案的研发。员工可在国际化的工作环境中获得长期发展。

公司提供工作日往返上海与昆山，苏州与昆山之间的班车，上海/苏州户籍员工可在上海/苏州办理相关保险和福利。

欢迎有志者加入我们的团队！

The KONE R&D Centres, located in China, Finland, Germany, India, Italy and the U.S., are responsible for the development of new elevator and escalator products as well as maintenance and modernisation solutions. We provide global platform and long term opportunities for our employees.

We provide shuttle bus between Shanghai /Kunshan and Suzhou /Kunshan. Shanghai / Suzhou Hukou holders may have their social benefits handled in the home city.

Welcome to join our team!

备注：本公司招聘职位的录用条件包括但不仅限于本广告列明的任职要求及职位职责