Job Duties:

• To provide remedial support for the usage of the computer facilities and application platforms
• To provide operational support services at least include the following areas:
• To provide task-based support to the ITE Section
• To operate computer and associated equipment/facilities in office
• To provide first line help service to users and perform associated help desk activities
• To update and maintain inventory records of computer hardware, perform physical checks and maintain procedure manuals and documentation.
• To fulfil logging and administrative reporting requirements and assist in preparing statistics and reports
• To assist setting up workstation or equipment, scheduling and monitoring computer equipment installation/relocation and perform site preparation work
• To prepare jobs according to prescribed procedures, ensure their successful completion and check

Job Requirements:

• F.5 / HKDSE certificate holder or above
• At least 2 years of relevant working experience

• At least 6 months of relevant experience in Linux System Administration and Windows 7/8/10
• Knowledge in supporting the PC/ LAN systems and applications
• Maybe required to work outside normal office hours including Saturdays, Sundays and public holidays

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