Technician, Network Operations (Network Management Centre)
CTM 澳門電訊MacaoUpdate time: June 20,2019
Job Description
Department:Network Services
Job Description:
- To monitor system alarm, perform network contingency and first line maintenance on telecom facilities
- To handle telecom network fault and customer complaints passed from Call Centre and enterprise customers according to predefined SLA
- To be acquainted with the Network Emergency Procedures and perform execution in case of network contingency
Requirements:
- Diploma in Telecommunication or Computer Science
- Fluency in spoken/written English & Chinese
- Knowledge of Putonghua preferable
- 2 years working experience in technical help desk or facility management preferable
- Basic knowledge of data communication and telephony
- Strong PC skills and TCP/IP networking knowledge
- Required to work on shift
apply online or e-mail to hr@ctm.com.mo
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