Let there be CHANGE
Ready to fast-track your career? Ready to solve complex problems? Advance your skills? Deliver next-generation technology solutions? Join Accenture and help transform leading organizations and communities around the world. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive
Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.
Here, you’ll match your ingenuity with the latest technology to make incredible things. Let’s create something together.
Let there be CHANGE
You can enjoy:
Comprehensive Medical (24-hour worldwide) coverage, including your spouse/ life partner and children!
Dental insurance, Life insurance, Total and perm disability, accidental death & dismemberment insurance!
Vision care benefits, Health check, Housing benefits!
Purchase of Accenture stocks at attractive discount!
Reimbursement of Professional Membership costs
Professional training and career advancement opportunities!
Valuable project exposure for different technologies and industry domains!
When you work with us, change becomes the most dynamic, powerful source of progress you have!
Job duties of this Role:
Providing 2nd level application support under the supervision of the Support Team Lead upon received support/service request from helpdesk (1st level support).
Acting as a communication bridge to liaise between client and offshore delivery center (3rd level application support).
Performing analysis on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, and clients to improve application performance.
Managing code migration across environments with the assistance from Production Control Unit to ensure continued and synchronized functionality.
Establishing the root causes of application errors, and escalating serious concerns to the Support Team Lead and offshore delivery center (3rd level application support).
Keeping record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Get email alerts for the latest"Technology - Technical Business Analyst jobs in Hong kong"