Telecommunications Company Service Hotline Representative (Office hr)
RecruitFirst LtdKowloon bayUpdate time: November 27,2019
Job Description

Job Description:

  • Take care and serve the assigned SME accounts
  • Responsible to promote multi-product from company to dedicated accounts
  • Provide 1-stop solution, support and complaint handling on all telecommunications products and services through phone and email 

 

Job Requirement: 

  • Higher Diploma or above 
  • minimum 1 year customer service experience, preferably in telecommunications industry or customer service field
  • Effective interpersonal, communications, problem solving and telephone handling skills
  • Ability to work under a fast-paced environment 
  • Customer-focus, flexible, initiative and able to work under pressure
  • Good spoken and written English and Chinese, knowledge in Putonghua is an advantage

 

For interested parties, please click or whatsapp Ms. Tsang at 97356530 for more details.

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