Bring your career aspirations to life with AIA!

Responsible for performing outbound calls to customers for cross-sell targets

• Achieve the calls & conversion targets.
• Manage customer service excellence with prompt TAT service delivery and effective customer queries handling.
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards 
• Attend the mandated regular trainings.
• Ensure daily reports are promptly & accurately submitted.

Requirements

• Education: Company Product knowledge and operational procedures. Minimum “O” level or equivalent holder.
• Experience: Call Centre & Telemarketing experience.
• Specific Business Knowledge: Call Centre & Telemarketing systems & workflows, phone sales knowledge.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.