• Promote and sell DHL products & services and achieve business targets, growth and KPIs as assigned
• Acquire new customers, grow customer base and develop new business
• Retain existing customers and maximize business potential
• Daily contact to customers through outbound and inbound calls initiatives
• Handle price and contract request from customers
• Support and participate in business programs
• Maintain customer business information, and update business activities in CRM system

Requirements:

• Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered
• Strong in problem solving skill
• Excellent telephone manner and handling skill
• Well organized and good at process oriented
• Customer centric and result oriented
• Familiar in industry knowledge, logistics industry is preferred
• Good command of spoken and written English and Chinese (Cantonese and Mandarin)
• Proficient PC skill including MS Word and Excel
• Able to work in a dynamic environment

Facts and Figures