Responsibilities

• Lead the Telesales team to promote company product and service, to achieve sales targets and business KPIs, and provide excellent services to customers
• Plan and lead the team to acquire new customers and expand customer base through cold call and warm call activities
• Develop call scripts and customer answer sheets for business new enquiries new services and various sales campaigns
• Monitor sales performance and provide effective coaching to staff
• Monitor random calls fro service quality assurance
• Monitor and manage team's discipline using CRM system for business communication and customer management
• Handle customer complaints and business enquiry escalation
• Develop and execute sales programs and campaigns
• Monitor and implement sales projects and processes

Requirenment

• Degree holder in Business Administration or related disciplines
• Minimum 5 years' experience in sales, with at least 2 years in people manager role, preferably in logistic / ~ transportation industry or multinational companies
• Proven track records of driving sales achievements and business growth
• Strong business acument with good analytical and decision making skills
• Customer oriented with strong negotiation and influencing skills
• Good team leadership skills in driving business performance
• Strong planning, organizing and presentation skills
• Project and process management skills
• Good command of spoken and written English and Chinese (Cantonese and Mandarin)
• Proficient PC skills with excellent MS Office skills

Attractive benefits including 5 days work, 13 month, bonus and medical insurance will be offered to the qualified candidate. Interested parties, please send your full resume with date available, current & expected salary by clicking 立即申請