At Mercedes-Benz, our aim is to deliver the best, or nothing.  Our people create a real customer focus, delivering customer delight through our products and services.  Ours is a friendly, collaborative and fast moving business where we work together to deliver great things and thrive in an environment which encourages innovation and supports personal and professional growth.
 
We are currently looking for a Star Expert (Product Expert) to be based at our Temple Fortune site.
 
What is a Star Expert?
 
Our Star Experts are often the first colleagues customers interact with.  In this role you will be an expert on all of our fantastic cars and associated products.  Everything from the technology inside the vehicle to the incredible performance you would expect from a Mercedes-Benz car.
 
Do I need any experience?
 
We can teach you about our amazing products and will provide you with all the training required to get you up to speed.  All we need from you is a professional approach, friendly manner and experience working face to face with customers.  Customer service is critical in this role so you must be able to interact well with people and confidently hold a conversation about what we are selling.
 
Ideally you will have this experience working with a premium brand – either in retail, hospitality or the service industry.
 
What’s in it for me?
 
This is a fantastic start to a career with Mercedes-Benz.  You’ll receive a salary just shy of £25,000 and will be provided with a car from our Smart range.  Other benefits include:
 
23 days holiday (rising to 25 after 2 years’ service)
Discounted Mercedes-Benz lease car scheme
Industry leading professional development
Fantastic career progression
Discounts on holidays, shopping, insurances and a lot more
 
Our process    
                     
Once you hit apply, there is a short, 10-minute application form to complete.  Please ensure you attach your current CV when applying.  You do not need to complete the section on ‘experience and credentials’ as this will be covered with your CV.  The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation.  Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.
 
Managing your data 
 
We care about your personal data.  The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.  Your application data is held within our secure applicant tracking system called Taleo - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates.  We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.  You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them.  We will retain your personal data for a maximum 6 months following the last change in your application status, after which time, your account would be deleted.