JOB SUMMARY
The Tenant Relationship Manager is responsible for tenant relations in our two buildings. The premises of around 20.000 sqm host more than 100 corporates with offices from 12 to 2.500 sqm. The tenant relationship manager is interface between corporate tenant and building management. Furthermore, support in daily maintenance, registration and other administrative issues. The Tenant Relationship Manager reports to the Senior Tenant Relationship Manager.
Main Tasks Main contact to tenants: consult, negotiate and administer all tenancy matters, incl. tenant files and customer data base Develop strong customer relationship; network through established and new business contacts Conduct tours in the building for potential tenants and visitors Liaise with Property Management of both buildings on tenant related technical issues, i.e. hand over, reinstatement work, car-park allotments, etc.

Requirements:
University degree in facility management or similar area with business background 2 years of working experience in real estate, facility management and customer relations or market entry Fluency in English and Chinese (Mandarin); proficient knowledge of German an advantage Proficient IT knowledge, working experience with CRM systems High service orientation and proficiency in organizing all day-to-day activities Highly flexible, self-motivated, targeting results and paying attention to detail in daily operation Used to working and producing quality results in an intercultural and dynamic environment under a tight schedule Working experience in Germany or German-related environment an advantage.