“The Unusual Experience

It has truly been an extraordinary experience”

Why initial?

initial values the style of life. We create a culture rather than just a piece of clothing. Our philosophy and personality is unique and our outlook is global. We always strive to bring “The Unusual Experience” to our people. You can enjoy: 

• Friendly Company Culture and Colleague Relationship
• Unique Stylish Work Environment. Open Office with PETS!
• Free Refreshment of Coffee, Tea, Fruit and Soup!
• Maximum of 17-19 days Annual Leave. Birthday, Marriage and Study Leave
• Year End Discretionary Bonus 
• Comprehensive Medical Insurance and Voluntary Pension Contribution from company
• Education Allowance, regional and local Advancement Opportunities 
• We work Five Days a week and we also PLAY HARD!
• Impressive Staff Gathering Activities, e.g., Annual Dinner, Festival Parties, Sports Events, Recreation Activities etc
• FREE Clothing, Purchase Discounts and Exclusive Staff Sales!
  
  You will enjoy working at initial if you are with vision, energy and a strong fashion favour who want to be part of a dynamic team and create value.

The role:

• Assist team head in formulating training plans and budget
• Develop and update training calendar, maintain training record
• Design and deliver training courses/programs in line with business needs
• Reinforce customer service standard via conduct field coaching and implementing CS programs
• Responsible for answering all customers’ enquiries and resolve complaints in professional manner in order to meet customer satisfaction
• To coordinate with inteal departments to settle all the complaints and prepare the monthly report for internal adjustment & improvement.
• Handles ad-hoc projects as assigned

What we look for:

• Degree holder, 2 years solid training experience in developing and delivering retail training programs
• Customer oriented and able to work under pressure
• Good communication and interpersonal skills
• Service-oriented, detail-minded, self-motivated & independent
• Passionate with strong interpersonal and presentation skills
• Good command of written & spoken English and Chinese. Fluency in Mandarin is an advantage
• Proficiency in MS office applications & Chinese word processing

What are you waiting for?

Switch to us, 

and you’ll be glad you did!

Interested parties please send your resume with expected salary to Human Resources Department via APPLY NOW. 

All information received will be treated in strict confidence and for recruitment purpose only.