When you join Daimler, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow. Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Trucks North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.
We are the undisputed leader in the commercial vehicle market and the industry’s technology trendsetter. Empowered by purpose, DTNA employees drive a Technology Revolution through innovative products and a customer-centric culture. Our dedication to our customers and society does not end once our products hit the road. That’s because we believe that business success and social responsibility go hand in hand. We immerse ourselves in our customer’s experience, and support the environmental responsibilities of our sites to ensure our products are the reliable, sustainable and the desired tools of the future.
Job Overview
In this position, you develop training courses and materials assisting service technicians in diagnosing and repairing Daimler Trucks North America LLC (DTNA) vehicles. To achieve this goal, you foster constant collaboration with internal and external subject matter experts. You are passionate about training and continuously improve your approach and deliverables to ensure success.
Responsibilities
- Conceive, develop and continuously improve instructor led and web based service training courses and materials to enable network technicians to diagnose and repair DTNA powertrain (engine, transmission, and axle) products.
- Collaborate with subject matter experts to identify and target learning objectives.
- Support training events and technician recognition programs.
- Maintain a working knowledge of DTNA products and be proficient with service resources.
- Maintain a strong communication channel with corporate and network instructors.
- Bachelor’s Degree from an accredited university/college with 3+ years of related experience; OR a Master's degree with 1 year of experience, or an Associates degree with 5 years of experience; OR a High School diploma/Equivalent and 7 years of experience required
- Excellent verbal and written communications skills required
- Instructional design and training development experience preferred.
- High attention to detail required.
- Demonstrated ability of Adobe CC applications (Photoshop/Illustrator/InDesign/Animate) preferred.
- Proficiency with Articulate 360 applications (Storyline/Rise) preferred.
- Familiarity with LMS and E-Learning standards (AICC, SCORM, xAPI) preferred.
- Graphical design experience preferred.
- Motivated to remain current on learning design, standards, and technologies preferred.
- Training experience preferred
- An attached resume is required
Additional Information
- Applicants must be legally authorized to work permanently in the U.S. at the time of application
- Final candidate must successfully complete a pre-employment drug screen and criminal background check
- EEO/Minorities/Females/Disabled/Veterans
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
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