Define training strategy and work out annual training master plan for full channel

• Work out overall product & sales skill, service and retail operation training plans as proactive integration of business strategies
• Identify training needs based on the business
• Build up training system when necessary, including E-learning

Design & develop training solutions

• Build up effective training curriculum about product and service as clear learning path for field sales team and BAs
• Work together with internal & external partners to develop, modify and customize appropriate training materials
• Keep all training materials timely updated and make sure the high quality and accuracy

Track and evaluate the training effectiveness

• Track and report the result and effectiveness of all training activities on a regular basis
• Manager team regularly do store visit to check and audit the operation process and service level after training

Monitor and improve training quality

• Focus on training material improvement
• Improve retail counter training
• Mystery shopper project
• BA qualification assessment, experts development

Requirement：

• At least 5-7 year professional experience in multinational cosmetics retail company or similar background

• Good training delivery and facilitation skill

• Course design and development skills

• Project management

• Good communication

• Quick to learn

• Creative

• Good understanding of cosmetic retail business

• English proficiency

上班地址：天目西路128号嘉里不夜城企业中心一座23层