Field trainer responsibility:

• Management and development of regional trainers.
• Monitor training and development of sales teams in the region/area.
• Face-to-face in-store delivery of global sales associate retail training programme.
• Train and oversee performance of in-store training champions.
• With regional director / store manager, assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences.
• In partnership with the regional director, observe talent and feedback on people development opportunities.
• Using knowledge of business metrics and in partnership with regional manager, identify training needs and create / lead the training team to create agile training in line with development process.
• Feedback to the corporate training and education team on training programmes and service initiatives.
• Proactively gain and share knowledge of competitor brands

Retail academy responsibility:

• Responsible for the delivery and execution of academy programmes to management level.
• Talent management, in partnership with external institutions and the internal talent team.
• In partnership with the corporate training and education team, localise content where appropriate.
• Monitor new starters throughout 90 day induction period.

上班地址：北京