Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers the new chapter of luxury in its extraordinary history that spans over 160 years.

The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.

It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.

We offer excellent career development and growth opportunities for our Colleagues who have the talent, dedication, drive, and passion to be part of a leading global luxury hospitality brand.

If you are looking for a dynamic environment for growth, please join us as:

Training Manager       

Reporting to the Director of Talent & Culture, responsibilities and essential job functions include but are not limited to the following:   

• Consistently offer professional, friendly, and engaging service
• Facilitate all Company training programs and ensure standards are followed
• Provide ongoing coaching and guidance for departmental Trainers or department Leaders to ensure consistency of quality training
• Ensure all training material is up to date
• Coordinate all training seminars
• Management of the internship programme in the hotel, cooperation with hotel schools
• Act as an internal performance consultant, involved in facilitating departmental meetings, focus groups, and team-building activities as required
• Partner with external organizations that provide support for the hotel's learning strategy
• Ensure all team member training, documentation, and testing is completed in the required time frame
• Create and develop training materials and programs to meet the needs of the hotel
• Follow outlet policies, procedures, and service standards
• Follow all safety policies
• Other duties as assigned

Your experience and skills include:

• Previous leadership experience in a related field required
• Computer literate in Microsoft Windows applications required
• University/College degree in a related discipline preferred
• Previous Hotel experience preferred
• Excellent interpersonal, communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Medical care

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS