Job no: 506103
Employment type Full time
Property / Office: Mandarin Oriental Wangfujing, Beijing
Location: Beijing, China
Department: Supervisory, Human Resources

Duties and Supporting Responsibilities

• Responsible for security and upkeep of the personnel filing system ensuring that the documents are filed systematically and complete confidentiality is maintained regarding its contents at all times.
• Assists to organize and attends the recruitment activities in job markets or via medias.
• Assists to hunt qualified candidates or provides relevant information via recommendations internally or externally.
• Ensures timely preparation and arrangement for interview, selection, and recruitment.
• Assist to trace the completion of the new employee for the program.
• Assist to provide relevant information regarding employees’ training needs and development needs.
• Assist to organize and attends appropriate courses.
• Assist to conduct certain training programs as necessary or assigned.
• Attend the related meetings.
• Assist to organize staff meetings when situation requires so.
• Provides employees’ opinions or comments to assist identify employees’ need.
• Provides relevant information of the competing hotels.
• Maintains effective internal communication with employees.
• Provide necessary information and explanations to employee in the time correctly and accurately as required.
• Maintains and update the employee notice boards, posters, and other forms of this kind communications in time.
• Provides relevant information and assists to the design and edition of employee magazines, newsletter, and fliers, etc.
• Avoids negative comments on hotel policies and procedures, financial and business performance, promotions, and activities.
• Provides relevant information on employees’ opinions regarding recognition.
• Assist to implement staff motivation, recognition and participation program for the hotel.
• Updating HR weekly report and Monthly reports
• Doing the exit interview, report and provide the positive comments on time.
• Practices cost containment.
• Assess training needs based on LQE and MOQA standards, employee feedback, guest comments, business result, observation, etc.
• Prepare monthly training schedules and create registration file records.
• Schedule and arrange training venue and trainers (agendas) for training programs on monthly basis.
• Prepare training equipment, PPT files, workbook and attendance record, etc.
• Coordinate with internal/external trainers in planning, delivering and evaluating all training related functions and results.
• Assist in conducting monthly orientation for new hires.
• Assist with core Programs and other overall Hotel training programs & preparations.
• Review all external training requests and coordinates with external training in the implementing and conducting of training courses necessary for our employees.
• Calculate overall training hours , maintain and record employee training record accordingly and related analysis

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