About RWS:
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Main Purpose of Job

 

You will be responsible for the management and end quality of all projects taken on by members of your language team. You will be involved in planning the translation aspects of projects taken on by your team from start to finish, making sure that projects assigned to your team ‘happen’. You will need to keep involvement with all projects taken on by your team at all times, and are responsible for ensuring the correct methodology is used throughout, particularly at the start and if there are any changes to scope. You will work closely with the Translation Department Manager to develop and measure the individual skills of your team members. You will ensure effective productivity & utilisation of your team. You will be responsible for correct resourcing and QA for projects carried out by your team. You will play an active part in recruitment, training and the creation & implementation of Translation Department systems and processes.

 

As a senior translator, you will be responsible for leading large translation projects, including planning and managing the work of in-house and freelance translators. You will be responsible for delivering translations of the highest quality and accuracy on time and within budget. You will be responsible for setting the linguistic standards in your team and in ensuring the rapid development of your project team members.
 

 Management responsibilities

·         Passing on to your team members an understanding of RWS corporate culture and goals, and acting as a role model for your staff to follow

·         Responsibility for all work carried out by your team

·         Effective resourcing: scheduling the work of each team member on short and long term basis. Projects should be allocated to team members according to their experience of subject matter and availability. Ensuring each team member organises their work in the most effective manner. Resolving project conflicts in the team. Ensuring deadlines are met. Keeping involved in projects being worked on by your team at all times, and ensuring that team members are using the correct methodology at all times.

·         Quality: monitoring the quality of work done by each team member. Responsible for the end quality of the work done by the team. Reviewing, or organising reviews of each individual by experienced translators and carrying out formal evaluations.

·         Productivity & Utilisation: monitoring the productivity & utilisation of the team. Ensuring every member of the team is working efficiently and is busy at all times. If there is no work on your site, finding alternative work within other divisions and providing a list of background tasks which your team members can take on during any unavoidable downtime which will help future projects.

·         Development of team members: identifying areas that need improving, and training the person to help them improve. Carry out regular Continuous Development Analysis (CDA) of team members, and use Skills Matrix as basis for measuring development and setting agreed objectives which are specific, measurable and achievable. Training: provide training to all team members on project-specific translation requirements, the localisation process, RWS procedures, tools, etc.

·         Recruitment: taking a proactive part in the recruitment process: reviewing tests, conducting interviews. Recruiting on a continuous basis in order to find the best people to work in the Translation Dept.

·         Induction of new staff within your team into RWS

·         Procedures & Discipline: ensuring the team members understand and follow RWS’s procedures. Take appropriate action to ensure compliance.

·         Motivation of team

·         Actively contribute to improvement of systems and procedures

·         Hold one-on-one meetings with team members at least every 2 weeks, possibly weekly to go through week’s work, looking at ongoing objectives and training needs


Key Requirements:

· Productivity of yourself and all team members

· Quality of yourself and all team members

· Successful development of all team members and integration of new employees within your team into RWS.

· Ability to measure team members and ability to carry out appraisal interviews. Understanding of when to promote your team members, and when to and when not to increase salaries, give bonus payments.

· Meet objectives set in quarterly appraisals

· Ensure training is undertaken and progressed according to the Translation Skills Matrix

· Effective methodology and risk analysis on all projects taken on by your team.

· Quality and delivery expectations met on all projects undertaken by yourself and your team.

· Profitability of projects of yourself and all team members

· Effective delegation to team members

· Being a good role model for your team to follow, adopting RWS’s corporate procedures, understanding of RWS’s culture and goals and passing on to your team enthusiasm for the work they do.