About RWS:
RWS Holdings plc is a unique world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language. Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content. Our clients include 90 of the globe’s top 100 brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific and North and South America. We work in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors, which we serve from 80+offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit: www.rws.com
About the Role:
Under the supervision of a (Senior) Project Manager, the Project Coordinator is a key member of a project team, working closely with the Project Manager, Technical Services, and Quality Assurance. The Project Coordinator supports day-to-day project activities based on predefined production requirements and communicated project scope. Tasks may include but are not limited to client data management, project set up, scheduling, quote preparation, project file organization, and placing tasks with linguists.
The Project Coordinator’s primary responsibility is to coordinate the completion of non-client-facing project activities to assist the Project Manager in the successful execution of client projects. This includes resource allocation and task coordination for a variety of localization projects. The Project Coordinator will actively participate in meetings to discuss open and emerging business issues for assigned accounts and make recommendations for improvements.
Essential Functions
Client Service
- Support team with regards to client requirements, needs and requests such as asset management, reporting, and meetings
Project Management
- Engage in standard quote preparation
- Launch and coordinate standard projects which includes functions such as scheduling, resource allocation, and work assignments
- Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance
- Produce reports and develop internal post-mortems to help improve processes and reduce risk
- Keep project schedules on track and ensure on-time delivery
- Ensure projects are completed within budget
Resource Coordination
- Create and send POs to external resources
- Ensure project resources have the necessary tools and information to accomplish tasks
- Alert resources of schedule or scope changes
- Provide feedback to Vendor Management on external resource performance
Account Development
- Support Business Development, Marketing, Account Management and extended teams as necessary
- Support execution of approved account opportunities and their implementation
Teamwork
- Support project team members as necessary to perform and complete daily project tasks
- Make recommendations for process improvements to have a positive impact on profitability and/or qualit.
Requirements:
- Four-year college degree or equivalent in Business, English, and Foreign Language, Social or Applied Science or other related field.
- At least 1 year of experience into the Localization and Translation Industry developing a similar or related role.
- Fluent communication skills of written and verbal English.
- Fluency in at least one foreign language a plus.
- Strong organizational skills in a fast-paced, deadline-driven environment.
- Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.
- Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, CRM/AURORA/other production software, CAT Tools, Office 365/Skype).
- A team player who can collaborate effectively with a diverse group of individuals.
Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.
RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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