Assistant Translation Project Coordinator

Full-time, Madrid, Spain – Fixed Term Contract

SDL (LSE: SDL) is the leader in global content management and language solutions. With more than 20 years of experience, SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale. Seventy-nine of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices. Go global faster with SDL. Learn more at SDL.com and follow us on Twitter, LinkedIn and Facebook.

JOB PURPOSE

• The Assistant Translation Project Coordinator (APC) is responsible for supporting in maintaining and providing our full line of products and services in our accounts.

ACCOUNTABILITIES AND RESPONSIBILITIES

• Review assigned jobs and assess need for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
• Manage translation teams and linguistic assets to ensure compliance with SDL production workflows and ensure that quality and turnaround standards are met.
• Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country client reviewers, typesetters and Customer Service Reps.
• Keep Salesperson/Customer Service Rep updated at all times.
• Keep project admin updated at all times and maintain accurate records of all costs.
• Check project costs for accuracy and match to purchase order.
• Exercise sound judgment in keeping supervisor informed of potential difficulties.
• Inform supervisor of all issues affecting cost, quality and turnaround.
• Check accuracy of translation prior to client delivery or typesetting.

QUALIFICATION

• College degree (BA, BS) and ideally degree in Translation and/or interpretation
• Fluent in English plus one, ideally one additional language.
• Strong computer skills (CAT tools, preferably Studio, Word, Excel, PowerPoint, Acrobat, html, xml). Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker).
• Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
• Advanced translation memory experience including Multiterm IX, Context, glossary and file management.
• Minimum 6 months previous assistant project management experience in translation services.
• Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
• Ability to communicate accurately detailed instructions to multilingual vendors.
• Detail and service oriented.
• Clear sense of accountability.

SKILLS

• Excellent Interpersonal skills
• Strong oral and written communication skills.
• Focused on goals and the overall team and company objectives
• Self-motivated and pro-active
• Detail and service oriented
• Professional and customer service oriented, with the ability to manage client relationships and expectations
• Ability to multi task in a deadline driven environment
• Adaptable and flexible to a changing work environment
• Excellent problem solving and decision making skills
• Excellent presentation and formal and informal communication skills
• Ability to communicate at all levels both internally and externally
• Strong problem-identifying, analyzing, organizing and solving skills.
• Strong sense of project ownership & accountability & ability to rally others towards a common goal.
• Coordinating with the Production group to support exceptional customer services and efficient execution in meeting client requirements.