IKEA Transport & Logistics Services organization is approximately 500 persons globally with purchase volume of 2.8 billion Euros, working in the category dimension of Land, Ocean and Logistics Services. We are responsible for, plan, purchase, operate and follow up the service execution of transports and services. Securing the needed logistics services capacity at the right time, with the right quality, at the right cost and in a sustainable way; to continuously contribute to the goal of having 100% satisfied IKEA customers. Transport & Logistics Services has a new dimension with responsibility for end-to-end Flow Development based on 3 pillars: Optimization, Planning and Performance.

The role of Transport & Logistics Area Central Europe is to plan, purchase, operate and control transport of finished products from production units located in our area to all IKEA stores and warehouses worldwide.

We do it in order to fulfil the transport performance demands by providing the transportation means in a cost efficient and operationally excellent way securing our sustainability standards among service providers.

Our geographic scope of operations covers: Germany, Netherlands, Belgium, Switzerland, Austria, Czech Republic, Slovakia, Romania, Bulgaria, Hungary, Slovenia, Croatia, Macedonia, Bosnia, Serbia and Moldavia.

Our goal is to deliver seamless transport performance into areas of operational excellence, cost, supplying quality and sustainability.

Our mission is to deliver IKEA goods under good quality, in the right time at lowest possible cost.

Your main tasks:

• Book, reschedule, monitor & cancel shipments
• Review/update extra costs in shipments
• Select optimal transport solutions
• Work in close cooperation with other relevant stakeholders in our Supply Chain to solve operational issues & optimise the transport booking process
• Investigate claims with regard to extra costs & resolve claim issues

• Have education or valid experience in transport/logistics or related area
• Have the ability to work with a computer from a user perspective
• Are fluent in German & English, both in writing & speaking
• Are service & goal oriented, open minded & able to implement and follow-up
• Have very good communication skills
• Are able to solve problems under stress
• Have the ability to find new solutions and to optimise the existing ones
• Are able to see IKEA as a whole and keep the focus on the IKEA customer
• Are a team player

We are looking forward to hearing from you soon!

If the above appeals to you, you might be the one we are looking for!   

Please note, that the position is fulltime and temporary for one year. It is located in Dortmund (Germany).

Submit your application online via our recruitment system SmartRecruiters as soon as possible but latest on 27th of November 2019. If you have any questions regarding the position, please send an email to the recruiting team via SmartRecruiters and we will come back to you.

Our culture and values are based on equal opportunities and we are happy to consider applications from individuals with disabilities.

Change is our reality, come and join us on our way to reach even more excellence performance.