Travel Counselor
American Express Global Business Travel新竹市Update time: September 17,2019
Job Description
Responsibilities
- Provide accurate business travel arrangement for corporate accounts including air, hotel, car and ground transportation arrangement
- Understand customers’ needs to propose best alternatives in terms of pricing/routing
- Provide Business Travel Services i.e. planning of itineraries, making reservations, ticketing for international markets
- Gain knowledge of and adhere to clients’ procedures, programs and policy guidelines
- Update and maintain accurate and Personal Client Profile
- Check document validity, provide accurate visa requirements and application details at the time of reservation
- Confirm travel itinerary request by email/fax etc. within the stipulated Service Level Agreement
- Inform customer by the preferred communication channel for any changes of travel schedule
- Build and maintain good working relationships with customers
Requirements
- At least 2 years of relevant experience in Travel and /or Airlines industry
- Hands on knowledge of GDS system in Galileo, Amadeus, Sabre or Abacus is mandatory
- Understanding in international travel requirements and destination knowledge
- Strong verbal and written communication, interpersonal and organizational skills
- Ability to work under pressure and multi-task while maintaining professional rapport with corporate clients
- Good problem-solving skills and attention to detail
- Provide excellent customer service and ability to market products and services to corporate clients
- Those who are more experienced will be considered as a Senior Travel Consultant
Location
Taiwan>Hsinchu City
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
GBT Recruitment Privacy Statement
Get email alerts for the latest"Travel Counselor jobs in 新竹市"