Purpose of job

• Book the flight tickets for the off signers

Primary duties and responsibilities

• Identify the best itineraries and liaise with travel agencies
• Organize high-volume travel requests
• Coordinate with different levels of seafarers
• Handle both internal and external customer queries and complaints
• Train and supervise Travel Assistant in daily operations
• Manage budgets to meet the profit or sales targets
• Maintain statistical and financial records
• Set up and maintain vendor accounts
• Perform any ad-hoc duties required by the Manager

Education / experience / skills required

• Bachelor degree in any discipline, relevant experiences in seaman travel are preferred
• Advanced understanding on travel industry not limited to general procedures and fare structures
• Proficiency in both written and spoken English is a MUST
• Good Command in both written and spoken Mandarin is a plus
• IELTS 7.5 or above; or equivalent to HKDSE 5 or above
• Attention to detail, work under pressure, multi-task
• Good communication, interpersonal and customer service skills
• Less experience will be considered as Travel Assistant
• Fresh graduates will also be considered