Trusted Solutions Architect - East
LenovoChicago, illinois, united statesUpdate time: March 22,2021
Job Description
Position Description: Position Description: Lenovo is one of the fastest growing technology companies on the planet, with growth outpacing our competition quarter after quarter and we’re growing! Lenovo’s fundamental belief is that life rewards those who Never Stand Still. Every day, every employee at Lenovo is focused on moving forward, rejecting traditional limits, and always seeking a better way. We are looking for the person who challenges the ordinary and seeks to innovate in learning, while also balancing execution. Lenovo’s Client Advisory team is looking for a passionate and enthusiastic Trusted Solutions Architect (TSA) to manage all strategic presales activities for a given set of key accounts. This position proactively works with the most senior decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s most complex business problems.  The Trusted Solutions Architect is the evangelist for mapping the client strategy to the Lenovo portfolio as well as provides thought leadership on industry trends. The TSA engages strategically with clients to ideate on innovative solutions and possesses strong solution and value selling skills. Key Roles & Responsibilities: • Serves as the single point of contact for Account Executives, Sales engineering, SMEs and other specialists in support of sales opportunities. TSAs work closely with AEs to qualify opportunities, collaborate on sales strategy, process, and level of presales engagement. • Works closely with key account sales leadership to prioritize time, activities and investments on the most impactful revenue generating opportunities. • Consults and deeply engages with the customer and the customer success manager to ensure sales expectations are met.  The TSA actively participates in customer meetings and serves as an evangelist and coordinator for the pursuit team. • Motivates and inspire the teams by providing a vision, empowering Sales engineers, and encouraging creativity, clearly communicating expectations, and providing support necessary for team and client success. TSAs will assign the right team members to support qualified opportunities. • Aligns resources to opportunity activities and establish due dates and milestones to ensure successful execution of customer deliverables. • Owns the quality of the presales deliverables (presentation, demonstrations, etc.) in tandem with the AE.  TSAs hold themselves and others accountable to standards established for customer excellence. • Serves as an evangelist for the Lenovo strategy and solutions in discussions with customers to influence opinions and inspire action.  TSAs must have a good working knowledge of the entire Lenovo portfolio, competitive solutions, and how they relate to customer’s requirements and to handle basic to moderate technical questions and discovery. • Leads needs assessments with an “outside in” versus an “inside out” view and tailors solutions to client needs.  Helps customers ideate by serving as an innovation champion, brings insight, supported workshops that aim to identify new and innovative solutions that provide added business value.  TSAs must be resourceful and creative and be able to work collaboratively with the account team and Lenovo partners. • Proficient at demonstrating value to customers of a solution approach with clear articulation of ROI and business case. • Champions the customer by helping to educate the presales team on customer situations, helps them focus on what needs to be done and prescribes the optimal solution to deliver desired outcomes. • Actively coaches best practices and provides both informal and formal feedback to develop excellence in all Presales colleagues. • Actively promotes and works with sales leadership to reward excellence by leveraging recognition programs to applaud outstanding performance from others • Drives consistent presales processes, including Microsoft Dynamics 365 opportunity management, dry-runs and discovery sessions and other tools, to ensure superior evals, product demos and presentations. • Provides timely and accurate feedback to SEs, Sales Specialists, Solution Architects, and Business Analysts to continuously elevate performance and drive solutions transformation. *LI-02108-US #### Position Requirements: Work Experience • 10+ years of experience working in or with technology leaders/senior decision makers in solving technology challenges and influencing decisions on client, server, services decisions with 1-2 years of people management experience a plus • Solid knowledge of the scope of Lenovo’s products and services • High proficiency in executive level communication • Has frequently delivered high impact short duration work packages along with building and motivating team members • Track record of establishing credibility with the most senior decision makers and influencers in IT • Leadership skills with ability to inspire others to achieve a common objective • Superior organizational skills and time management abilities • High levels of business and financial acumen and the ability to apply critical thinking in identifying value propositions for clients. • Excellent communication skills with ability to simplify and explain complex problems • Excellent execution skill and assertiveness to follow through on behalf of customer across Lenovo departments • Ability convert technical concepts and strategy into clear, highly visual, Executive presentations • Travel to customers (~35% Pre-covid). Education and Qualifications / Skills and Competencies: · Bachelor equivalent: minimum requirement · MBA Preferred We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

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