Trusted Solutions Architect - East
LenovoChicago, illinois, united statesUpdate time: March 22,2021
Job Description
Position Description:
Position Description:
Lenovo is one of the fastest growing technology companies on the planet, with
growth outpacing our competition quarter after quarter and we’re growing!
Lenovo’s fundamental belief is that life rewards those who Never Stand Still.
Every day, every employee at Lenovo is focused on moving forward, rejecting
traditional limits, and always seeking a better way. We are looking for the
person who challenges the ordinary and seeks to innovate in learning, while
also balancing execution.
Lenovo’s Client Advisory team is looking for a passionate and enthusiastic
Trusted Solutions Architect (TSA) to manage all strategic presales activities
for a given set of key accounts. This position proactively works with the most
senior decision makers at our clients and internal stakeholders to provide
support of sales opportunities and ensures the appropriate portfolio of Lenovo
products, services and software is architected to solve our client’s most
complex business problems. The Trusted Solutions Architect is the evangelist
for mapping the client strategy to the Lenovo portfolio as well as provides
thought leadership on industry trends. The TSA engages strategically with
clients to ideate on innovative solutions and possesses strong solution and
value selling skills.
Key Roles & Responsibilities:
• Serves as the single point of contact for Account Executives, Sales
engineering, SMEs and other specialists in support of sales opportunities.
TSAs work closely with AEs to qualify opportunities, collaborate on sales
strategy, process, and level of presales engagement.
• Works closely with key account sales leadership to prioritize time,
activities and investments on the most impactful revenue generating
opportunities.
• Consults and deeply engages with the customer and the customer success
manager to ensure sales expectations are met. The TSA actively participates
in customer meetings and serves as an evangelist and coordinator for the
pursuit team.
• Motivates and inspire the teams by providing a vision, empowering Sales
engineers, and encouraging creativity, clearly communicating expectations, and
providing support necessary for team and client success. TSAs will assign the
right team members to support qualified opportunities.
• Aligns resources to opportunity activities and establish due dates and
milestones to ensure successful execution of customer deliverables.
• Owns the quality of the presales deliverables (presentation, demonstrations,
etc.) in tandem with the AE. TSAs hold themselves and others accountable to
standards established for customer excellence.
• Serves as an evangelist for the Lenovo strategy and solutions in discussions
with customers to influence opinions and inspire action. TSAs must have a
good working knowledge of the entire Lenovo portfolio, competitive solutions,
and how they relate to customer’s requirements and to handle basic to moderate
technical questions and discovery.
• Leads needs assessments with an “outside in” versus an “inside out” view and
tailors solutions to client needs. Helps customers ideate by serving as an
innovation champion, brings insight, supported workshops that aim to identify
new and innovative solutions that provide added business value. TSAs must be
resourceful and creative and be able to work collaboratively with the account
team and Lenovo partners.
• Proficient at demonstrating value to customers of a solution approach with
clear articulation of ROI and business case.
• Champions the customer by helping to educate the presales team on customer
situations, helps them focus on what needs to be done and prescribes the
optimal solution to deliver desired outcomes.
• Actively coaches best practices and provides both informal and formal
feedback to develop excellence in all Presales colleagues.
• Actively promotes and works with sales leadership to reward excellence by
leveraging recognition programs to applaud outstanding performance from others
• Drives consistent presales processes, including Microsoft Dynamics 365
opportunity management, dry-runs and discovery sessions and other tools, to
ensure superior evals, product demos and presentations.
• Provides timely and accurate feedback to SEs, Sales Specialists, Solution
Architects, and Business Analysts to continuously elevate performance and
drive solutions transformation.
*LI-02108-US
#### Position Requirements:
Work Experience
• 10+ years of experience working in or with technology leaders/senior
decision makers in solving technology challenges and influencing decisions on
client, server, services decisions with 1-2 years of people management
experience a plus
• Solid knowledge of the scope of Lenovo’s products and services
• High proficiency in executive level communication
• Has frequently delivered high impact short duration work packages along with
building and motivating team members
• Track record of establishing credibility with the most senior decision
makers and influencers in IT
• Leadership skills with ability to inspire others to achieve a common
objective
• Superior organizational skills and time management abilities
• High levels of business and financial acumen and the ability to apply
critical thinking in identifying value propositions for clients.
• Excellent communication skills with ability to simplify and explain complex
problems
• Excellent execution skill and assertiveness to follow through on behalf of
customer across Lenovo departments
• Ability convert technical concepts and strategy into clear, highly visual,
Executive presentations
• Travel to customers (~35% Pre-covid).
Education and Qualifications / Skills and Competencies:
· Bachelor equivalent: minimum requirement
· MBA Preferred
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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