Junior UPS Specialist, After Sales Support Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work. Find out more on https://www.youtube.com/watch?v=baa_aiJ4L7E Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? As a Junior UPS Specialist, you will provide after sales support to our internal and external customer. Your responsibilities will be troubleshooting, replying requests, and providing technical support on installation, maintenance and repair of the products. In addition, you will participate training Field Service Engineers and creating and developing service documentation. You will work within our world class Engineering Team in our Espoo Site and in close collaboration with different stakeholders (R&D, Quality, Sales Support, Product Marketing, Production and Customers). Your key deliverables: Resolve technical product-related issues Provide technical support to local and regional field service engineers Troubleshoot and take corrective actions in field incidents Report to Quality organization of field findings Act as a trainer to field service engineers Improve the content and quality of service trainings Produce service documentation and field service bulletins Act as an interface between field service and other departments Contribute to the zero-incident culture supporting safety of field engineers through instructions Qualifications Required: Min. B.Sc. degree in electrical engineering or equivalent Some experience in Electrical and/or Electronic industry Technical knowledge on power electronics and/or three phase electrical systems and solutions Ability to create technical documents Fluency in in both English and Finish Good analytical, organizational, and time management skills Strong work ethic and self-motivation Problem-Solving skills Communication and interpersonal skills Ability to travel Desired: Experience on UPS technologies and assemblies is an advantage Customer service orientation What Eaton offers: Competitive compensation and benefits package (flexible working hours, wellness program, bonus plan, private healthcare) Challenging work in dynamic collaborative team Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University (Candidate applying to the vacancy will be subject of the background screening. – if applicable) Are you interested? Then we want to hear about you! Send in your application as soon as you are able, no later than by May 14th 2022. Please send your application at www.eaton.com/careers UPS Specialist, After Sales in Espoo, Finland | Eaton For more information, call Tero Heurlin + 358 40 705 1097 and email: TeroHeurlin@Eaton.com During the application period we will be actively reviewing the applications and contacting suitable candidates. Työpaikat | Työsuhteet | Työnhaku | Eaton What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: Europe, Middle East, Africa Organization: ES EMEA CS CPS Critical Power Solutions Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time