Objective of job
1. Used car business project management, review and update used car business process, comstomer satisfaction project, operation improvement projects.
2. Organize and prepare key stakeholder communication for example dealer conferences, dealer group meetings, meeting with region teams
3. Used car operation: Used car extended warranty; RSA(Road Side Assistance) data management, analysis and payment / payout process
4. Team budget coordinator / Team coordinator
Main tasks
Used car related project management:
1. Project management for used car,retail process related project,
2. Project status update, and ensure qualified and timely delievery.
Used car regular operation
1. RSA process follow up for used car
- RSA invoice confirm / payment process facilitation
- RSA fee collection to dealers
2. Used Car Extended warranty operation
- Extended warranty raw data prepation
- Extended warranty data check
- Communication with DM upon request
3. Other central used car operations.
Stake holder Communication:
1. Prepare RDC, NDC, other dealer event communication on used car
2. Organize regular dealer group visit/ communication
3. Organze regular Region visit/ Communication
Team Coodination
1. Budget coordinator:
- EAI/II/III/OP preparation and alignment
- Team budget coordinator
2. Used car team coordination:
- Coordinate with COO office on management meeting .
- Coordination on team development project.
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