The time to change is now! It is time to build a sustainable future and define how we evolve through technology with purpose. At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management and IT Strategy & User Experience. Lisbon Tech Hub innovates, designs, transforms the information technology solutions and services for Siemens through our delivery units. Transforming our future starts with every day! Lisbon Tech Hub is the home of the new technologists - Dream Builders, Impact Creators & Future Makers. Are you one of them? Join us! What role will you play? Establish and manage (Key) user communities to support users improving their knowledge. Target the efficient usage of the ERP system to increase business productivity and share information across OpCo/StCo. Supporting our businesses via our Key Users and Expert User Communities across countries and divisions. These communities are locally driven by our User Community Coordinators (UCC's). Works towards IT solutions being used effectively. Assists with preparing a designated area for the rollout of new services by ensuring that users understand why changes are being made and the benefits of these, assess users’ readiness for change; identify training requirements. End-User support and coordinate training during the rollout of new services, training, and ongoing support for existing services to help people to use new technologies to be effective and efficient in their work. Build an in-depth knowledge of the designated area, through observing and understanding how users in that area work, and what their specific needs are. Build relationship with users, delivering communications, engagement and support to users to ensure successful rollout of new services and systems and organize UAT’s. Maintain key user/IT Coordinator communities. We are looking for: Application knowledge (SAP, Provisioning Tools, SharePoint, etc.,) Motivator / Facilitator / Team Worker Experienced know how working on Microsoft 365 Tools (Excel, PowerPoint, Word, Outlook) Strong customer focus orientation English speaker Service attitude High intrinsic motivation What we have to offer: A flexible home office and schedule policy, virtual budget to improve your home office setup, health insurance, a Pension Plan and a Siemens Share Program time and financial support to your studies, medical center in the facilities, sport groups, 2 days for volunteering initiatives and a cool and relaxed environment. Access to e-learning platforms (Learnlight, Linkedin Learning and more), discounts with partners. #Siemens #LXTechHub #ITMakesUsMove We recognize that building a diverse workforce is crucial to the success of our business. Therefore, Siemens provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss workplace adjustments with all our applicants to develop agile working and innovation. Organization: Information Technology Company: Siemens S.A. Experience Level: Experienced Professional Full / Part time: Full-time