User Experience Designer, K&B Group

BASIC FUNCTION

We are looking for a talented UX Designer with a solid craft and attention to detail to help build digital products to better serve global trade customers. This will be a key role in bridging the gap between visual, interaction and information design and be responsible for the information architecture, user interaction design and visual design for assigned digital projects.

The UX Designer is expected to have expert knowledge of usability best practices, accessibility, a thorough understanding of agile web and mobile app development processes, apply knowledge of latest design trends, exceptional problem-solving skills that turn complex and confusing problems into simple and understandable solutions, thrive within a fast-paced, startup-like environment, and a proven track record of successful collaboration with development, and product teams to deliver high-quality user experiences to Kohler’s global clients.

SPECIFIC RESPONSIBILITIES

1. As an end-user advocate, apply user-centered design methods to translate user needs, business objectives, project requirements, and technology capabilities into world-class, emotionally sophisticated digital experiences

2. Create complete design documentation – Building user scenarios, user/process flows, sitemaps, annotated wireframes, schematics, screen concepts, rapid-prototypes, functional and presentation specifications, and design systems (including pattern library, styleguide) for assigned project(s)

3. Collaborate with Product Owner(s), Content Strategy/UX/UI Designers and Development Teams:

a. Partner with the Strategy Team on business requirements and goals

b. Partner with the UX/Design team on visual design integrity

c. Partner with the Content Team to ensure the delivery of their inputs coincide with UX and downstream dependencies.

d. Partner with Development Team on design feasibility and to understand the documented technology standards for the platform and browser/OS specifications.

4. Gather and understand information about user needs from stakeholder interviews, market research, benchmarks, best practices and creates requirements gathering and functional / non-functional specifications

5. Develop click-through prototypes to demonstrate interactivity for internal stakeholders and usability test participants as needed.

6. Participate in user research/usability testing (as needed)

7. Contribute positively to design discussions visually, verbally and in writing:

a. Visually - create sketches, mind maps and storyboards for brainstorming

b. Verbally - Provide constructive design commentary and evaluative critique

c. In Writing - produce clear, thorough design specifications for others to use

8. Work within a cross-functional and multi-disciplinary team to help define, maintain, and evolve the navigation, organization, and design system for assigned projects

Skills/Requirements

1. Must be a strong conceptual thinker, able to understand the “big picture” of the project, how it fits with the full user experience and business expectations, and able to convey sophisticated/elegant concepts that put us ahead of competition.

2. Must have a diverse portfolio that showcases elevated taste and demonstrate understanding of high-end brands, with a complex an diverse product portfolio

3. Strong interpersonal skills, especially the ability to work tactfully and respectfully with a wide variety of individuals including outside subject experts.

4. Must demonstrate aptitude for ongoing learning and application of newly acquired knowledge.

5. Personality to thrive in a dynamic, fast-paced environment. Ability to maintain a positive attitude under pressure

6. General aptitude for learning new software applications. Interest and desire to keep abreast of new developments in Web technology affecting our site visitor’s online experiences.

7. Demonstrable experience in conceptual design, rapid-prototyping, visual design and agile Web site/App software development process are required.

8. Must be proficient in the latest Adobe Creative Suite, PowerPoint/Keynote, as well as other prototyping tools.

9. Understanding of HTML, CSS, and Adobe Dynamic Media (Scene7) is preferred.

10. Understanding of the latest in Marketing and Communication technologies preferred

EDUCATION AND EXPERIENCE REQUIREMENTS

1. Bachelor’s or graduate degree in a design-related discipline (i.e., human factors, graphic design, UX design, interaction design, or multimedia-related field), with a minimum of 4 years of professional experience in practicing user experience design; agency experience preferred

2. Must have excellent written/verbal communication and presentation skills as well as demonstrable visual communication skills

3. Excellent facilitation, white-boarding, presentation & team collaboration skills.

4. Strong working knowledge of information architecture and Web/mobile application usability design

5. Must possess solid working experience with appropriate design and documentation tools (Sketch, Adobe Creative Suite, Axure, Invision, Invision Studio, etc.)

6. Demonstrated ability to problem-solve, multi-task, bring innovative ideas, creation of leading edge end-to-end experiences, give and receive positive and constructive feedback, communicate in 360 degrees, and confront and resolve conflicts

7. Demonstrated knowledge in understanding latest O2O experience design and how that can be applied globally

8. Must be a self-starter and be able to work independently and follow direction with proven skill in organization, work planning, attention to detail, follow-through and follow-up

8. Experience working with enterprise-scale global Web sites built with Adobe Experience Manager

9. Fluent in English required, and global experience a plus

10. Ability to travel when required—domestically & internationally

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.