About Bentley Systems 

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure, including public works, utilities, industrial plants, and digital cities. Bentley’s MicroStation-based open modeling applications, and its open simulation applications, accelerate design integration; its ProjectWise and SYNCHRO offerings accelerate project delivery; and its AssetWise offerings accelerate asset and network performance. Spanning infrastructure engineering, Bentley’s iTwin Services are fundamentally advancing BIM and GIS to 4D digital twins.

Bentley Systems employs more than 3,500 colleagues, generates annual revenues of $700 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2014. From inception in 1984, the company has remained majority-owned by its five founding Bentley brothers.

 

 

We are looking for an experienced individual to support our operations team as a User Operations Specialist based in our Financial Operations group located in our Exton, PA Headquarters. We look after Bentley's overall user operations support, including contract management, records maintenance and renewals/sales teams support. If you have good communication skills, are well organized, possess strong technical and numeracy abilities combined with an ability to multitask and hold yourself accountable, then this is the role for you. Accuracy, good comprehension of complex processes and willingness to work under pressure at times are required.

Your Day-to-Day Responsibilities:

• CRM account and contract set up expertise.
• Contract administration and invoice query resolution.
• Support Renewal Representatives on contract renewals, providing invoice and contract corrections.
• Processing SELECT Cancellations, new SELECT orders and new product orders.
• Maintain SAP contract subscription records for contact, product, pricing accuracy.
• Abide by product/subscription policies and maintain financial controls.
• Provide timely, professional and quality service to user base.
• Assisting with ad-hoc projects for the Quality Assurance Team as needed.

What You Bring to The Team:

• 2- 5 years’ experience working in a contract administration or shared services environment.
• Excellent written and verbal communication skills with demonstrated professionalism in a results-oriented work environment.
• Ability to demonstrate rational and logical decision-making
• Demonstrated skills and experience operating under a metrics-based performance model.
• SAP experience (or other ERP system equivalent in CRM and/or other application modules) highly regarded.
• Proficient in MS Office Suite.
• Team player – strong customer focus.

 

Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

Bentley is an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, sex, disability, protected veteran status, religion, national origin, age or any other protected characteristic.  Additional information about your rights as an applicant under the law may be found by clicking here and here.

 

Bentley participates in e-Verify / Bentley participa en e-Verify

 

Right to Work / Derecho a Trabajar

We encourage you to request a reasonable accommodation  if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com. 

 

Search Firm Disclosure:
Please be aware Bentley is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Bentley via-email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Bentley will be deemed the sole property of Bentley and no fee will be paid in the event the candidate is hired by Bentley.