User Operations Specialist
MARSExtonUpdate time: May 20,2022
Job Description

About Bentley Systems

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries.

www.bentley.com<http://www.bentley.com>

 

Position Summary:

We are looking for an experienced individual to support our operations team as a User Operations Specialist based in our Financial Operations group. We look after Bentley's overall user operations support, including contract management, records maintenance, and renewals/sales team’s support. If you have good communication skills, are well organized, possess strong technical and numeracy abilities combined with an ability to multitask and hold yourself accountable, then this is the role for you. Accuracy, good comprehension of complex processes and willingness to work under pressure at times are required. 

 

Your Day-to-Day:

  • CRM account and contract set up expertise.
  • Contract administration and invoice query resolution.
  • Support Renewal Representatives on contract renewals, providing invoice and contract corrections.
  • Processing SELECT Cancellations, new SELECT orders and new product orders
  • Maintain SAP contract subscription records for contact, product, pricing accuracy.
  • Abide by product/subscription policies and maintain financial controls.
  • Provide timely, professional and quality service to user base.

 

What You Bring to The Team:

  • 2- 5 years’ experience working in a contract administration or shared services environment.
  • Excellent written and verbal communication skills with demonstrated professionalism in a results-oriented work environment.
  • Ability to demonstrate rational and logical decision-making
  • Demonstrated skills and experience operating under a metrics-based performance model.
  • SAP experience (or other ERP system equivalent in CRM and/or other application modules) highly regarded.
  • Proficient in MS Office Suite.
  • Team player – strong customer focus.

#LI-KF1

 

Equal Opportunity Employer

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. EEO is the Law and EEO is the Law Supplement documents provide additional information about your rights as an applicant under the law.

 

 Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination https://prod-bentleycdn.azureedge.net/-/media/files/documents/careers/bentley-eeoaa-statement-of-policy.pdf?la=en&modified=20211005082651

 Bentley participates in e-Verify / Bentley participa en e-Verify / Right to Work Notice https://prod-bentleycdn.azureedge.net/-/media/files/documents/careers/e-verify-poster.pdf?la=en&modified=20210929150033

 Request an Accommodation

 

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

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