Company A top-tier Property Developer

Location: Hong Kong

Responsibilities:

• To play a key role in driving sales, overseeing and maintaining the most important VIP member base of the loyalty program
• To partner with the retail tenants to assist in implementing CRM initiatives for the shopping mall
• Prospecting, building and maintaining good relationships with both the loyalty program members and tenants’ shops/store managers, keeping pace with the latest fashion trend and retail market updates, stimulating members’ spending and achieving spending target, promoting new merchandises and experiences available to members
• Coordinating promotional events/CRM initiatives
• Identifying partnership opportunities for enhancing the loyalty program
• Preparing reports on members’ behavioural and spending patterns for engaging with members and promoting brands, etc.  

Requirements: 

• Bachelor degree holder in Hospitality Management or related disciplines is an advantage
• Minimum 5 years’ experience in hospitality, CRM or customer services
• Excellent interpersonal and communications skills
• Highly motivated and driven attitude
• A natural at building relationships and trained in dealing with luxury clients
• An up-to-date client book of high net-worth individuals is a plus
• Good command of spoken English and Chinese (both Cantonese and Putonghua)
• Hands-on computer skills in MS Word, Excel and PowerPoint
• Willing to work in non-office working hours occasionally

Interested candidates please submit your resume to 立即申請 or dial 2910-7015 for any queries.