In this role, you will have responsibility for a network of Franchise hotels within the DACH region for all brands excluding Luxury, Ultra-Luxury and Lifestyle brands. With the Development and Operations department, you will be integral to driving the strategy of franchise regionally and across Northern Europe to ensure the successful performance and development of the network.  As DACH Lead, you will deputise to the SVP Franchise Operations Northern Europe to ensure the DACH team/region follow through on projects and objectives. 

 

What is in it for you:

• Grow, learn and enjoy
• Develop your talent through learning programs by Academy Accor
• Take the opportunity to grow within your location and across the world
• Contribute to our local community and make a difference through our Corporate Social Responsibility activities
• Benefit from our All Heartist card and the offering of special employee rates and other benefits in ACCOR Hotels worldwide
• Homeoffice work possible 2 days/week
• EdenRed Restaurant/Service Vouchers

What you will be doing: 

• Responsible for the growth of Franchisee Fee Income by setting appropriate actions (preventive and corrective) in line with the country objectives & brand policies.
• In collaboration with Finance, ensure Franchise Receivables is managed fully to include analysis, control, chasing and adhere within the terms of each HFA
• In collaboration with Legal, ensure all projects and contracts together with other is managed fully to legislation, compliance and protection of Accor in relation to the terms of each HFA.
• Ensure the effective  implementation of the franchise agreement, protecting the interests of Accor whilst respecting the needs of the Franchisees
• Promote and demonstrate the expertise and the added value of belonging to the Accor group to the Franchisees
• Ensure network consistency and the brand identity by monitoring the brand standards closely and working with  operational colleagues
• Support the Franchisees in developing a business strategy for their hotels. Contribute to the results for the Franchise network by:
  • Guide the hotels in the Brand standards and policies
  • Advise on the proper market positioning and pricing
  • Foster the exchange of best practices between the hotels
• Lead the franchisee from the start of the agreement,  offer the best advice in the interest of both parties ensuring the management of the Franchisee obligations, the respect of the brand identity and promise
• Promote and ensure compliance of brand standards, values and quality policy, monitor and measure this by using different tools. Analyse the potential malfunctions, identify  areas of improvement through corrective actions, with the Franchisee Hotel management
• Advise and lead the franchisee in selecting training for its team, participate and represent the brand in the different training within the network
• Promote Accor in terms of product and as a service provider to the Franchise network
• Be attentive to development opportunities for Franchising Accor brands
• Represents the company with Key Franchise Groups 
• Maintain awareness of the current market trends in general and in franchising to ensure that Accor is responsive to the changing needs and can maximise opportunities in the Franchising environment.
• Liaise with all the HO departments in order to action the appropriate strategy for each hotel. Liaise with the market leaders in order to set up the right strategy for the franchisees within the market place
• Lead Partner/Owner Relationships
• Ownership of key portfolios and prominent partners
• In collaboration with the Integration Led, support integrations, churns and flips.  This part requires organisation and capability to establish an action plan prior to and after the integration phase
• Align and lead actions with support teams/services to maximize revenue streams and generation of fees
• Liaise with each VP respectively in terms of coaching, guidance, focus on performance, qualitative and quantitative whilst respecting Accor strategy and values

 

Your experience and skills include:

• Ability to analyse, anticipate & adapt
• Ability to persuade and influence Franchisees to maintain brand standards and appropriate Accor Policies.
• Proactive and decisive
• Strong and proven financial acumen
• Ability to develop clear strategic plans and business objectives, which balance medium and short-term business needs.
• Experienced in management of a sizeable number of branded hotels (mid market brands preferable) with strong organisational skills.
• Natural coach/mentor who enjoys developing people and delivering results through others.
• Effective leader with ability to inspire and communicate at the highest levels
• Ability to deliver under pressure, resistance to stress, strong drive and energy
• Strategic Mind-set
• Experienced in team leadership and leading a team
• French/German/English languages essential

 

You should be eligible to fulfill the requirements for a work permit in Austria.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

 

To join our Group, please visit https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS