Job Title: EP Validations Coordinator

Location: Chalfont St. Peter

 

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

 

About The Role:

The EP Validations Coordinator will be part of our patent operations team based at our Head Office in Chalfont St Peter, Gerrards Cross, Buckinghamshire. Working as part of a team, the EP Validations Coordinator sees the validation process through from beginning to end, ensuring deadlines and country-specific requirements are met. This is a highly administrative role where accuracy and efficiency are paramount, and where a good understanding of European Patent filing formalities will be developed.

 

Responsibilities:

• Interpretation of client requirements to input validation orders on to the RWS workflow management system
• Preparation and sending of formal confirmation of validation orders and required filing documentation to clients
• Coordination of validation orders with filing agents and patent offices
• Monitoring of EP formalities deadlines
• Swift resolution of issues arising throughout the validation process
• Assistance with validation queries from customers and internal teams
• Co-operation with Customer Operations, Translation Project Management and Renewals teams to ensure successful validations and excellent customer service.
• Provision of instructions to ensure timely and accurate invoicing of completed work

 

Requirements:

• Previous administration experience
• Ability to work under pressure and experience of workload prioritisation
• Strong attention to detail
• Ability to multi-task
• Ability to deal courteously and efficiently with a wide range of people
• Strong written and oral communication skills
• Ability to work independently and as part of a team
• Knowledge of another language to A level proficiency or above would be an advantage.

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.