Senior Key Account Manager
At Mercedes-Benz Financial Services, we’re passionate about putting our customers first. We provide a range of financial solutions designed around the changing needs of our customers – we are leading the way with innovation.
In the position of Senior Key Account Manager you will work within a defined territory and market channels and in partnership with our MB Van colleagues, together with our Dealer partners, create and develop a territory sales strategy to establish sustainable Customer relationships that result in new business and repeat business wins in line with our overall Sales and growth ambition.

You’ll also
- Exceed new business and repeat business sales targets whilst delivering sustainable profitability to the bottom line of MBFS in line with OP/FTR planning budgets and the RORAC pricing process.
- Proactively develop new and existing Customer relationships through a targeted face to face territory strategy in order to maximise all sales opportunities. Negotiate, influence and overcome objections at Board level to secure the business for MBFS. The customer and prospect base will largely reflect that of the Strategic Account Teams and Key Account Teams in MB Van.
- Proactively Manage all customer relationships throughout contract periods taking responsibility and ownership for all customer and MBFS requirements during life cycle of contracts, liaising with internal Operational admin teams where necessary.
- Prepare detailed credit applications clearly identifying any potential risks and opportunities whilst working closely with wholesale and credit risk colleagues to ensure proactive management of Customer credit facilities ensuring an “easy to do business with” approach to Customers.
- Work closely with MBV Dealer network to ensure a cohesive and integrated approach to Customers and prospects in the context of both sales and customer satisfaction. Ensure timely resolution of Customer issues whilst contributing to the overall “easy to do business with” culture and processes.
- In conjunction with our International colleagues manage and develop the relationship/opportunity with all International Customers having a deep understanding of the UK’s role in the context of the global opportunity.
- Liaise with MBFS Legal team with any bespoke contractual amendment requests from customers from both a legal and commercial perspective.

About you
You’ll have strong commercial and financial acumen with excellent organisational and planning skills. You’ll have the ability to compile and present complex credit applications commensurate with the size of the customer. You’ll be interpersonally savvy with the ability to work on own initiative and have a tenacious and self-motivated attitude along with proven ability to negotiate and influence at board level. And finally you’ll have gravitas with customers, colleagues and the dealer network whilst having the ability to develop a territory sales strategy and a strong knowledge of finance and tax legislation.

What’s in it for you
We’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental Health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.
Through the doors of Mercedes-Benz Financial Services, you’ll find a passionate team working to put our customers first. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity to learn and develop. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?
Once you click apply, we’ll take you through to the Daimler careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.
Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.
Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as Mercedes-benz-recruitment@daimler.com for further information.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Daimler Group at the following address: Daimler AG, HPC E600, 70546 Stuttgart, data.protection@daimler.com