ob Title: Vendor Relations Manager  

Location: Remote - Global 

About RWS: 

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations. 

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology. 

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents. 

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). 

For further information, please visit: www.rws.com  

RWS Language Services: recognized as the world’s largest Language Service Provider – helps customers to create, translate, and deliver content across 250+ languages. Our global team of linguists, project managers, subject matter experts and localization professionals work closely with customers to ensure their communications and multilingual content is compelling, accurate and consistent. 

 

About The Role: 

Are you a great communicator with a special interest in Artificial Intelligence? Are you interested in applying your communication skills to create real, tangible business values? Do you welcome challenges and have that sparkling can-do attitude?  

 

We are looking for a new colleague to join our team as a Vendor Relations Manager. In this role, you will be responsible for managing the relationships with a strong digital community.   

 

As part of your success package, you are a genuine team player and a master in building long-term partnerships.  

 

Our ideal candidate nurtures solid communication skills with a passion for interpersonal relationship building. Strategic thinking and an analytical mindset complete your skillset.  

 

Your work at RWS will be to identify, screen and onboard translators and other freelancers around the world and maintain an engaged relationship with them. 

 

 

Responsibilities:  

As a Vendor Relations Manager in the Machine Learning team, you will cover the following responsibilities:  

• Act as a business partner to our internal teams who are responsible for the delivery of non-linguistic and data training services to our clients.  

• Identify, attract and onboard suitable resources.  

• Negotiate competitive prices with resources to establish a fruitful collaboration.  

• Maintain good relationships with the community, while negotiating competitive prices for different types of projects/tasks.  

• Follow designed processes and strategies to engage with the community to achieve business goals and integrate all activities within the company strategy.  

• Monitor, analyze and report on achievements and progress. 

• Identify potential improvements in processes, supplier solutions and communication strategies.   

• Maintain internal information systems to make sure all resource-related information is up-to-date at all times. 

 

 

Requirements: 

• 1-3 years of experience in supply chain management, vendor/community management, or similar, ideally in an international environment.  

• Excellent written and verbal communication skills in English. 

• Strong interpersonal skills and the capability of building relationships and influence stakeholders. 

• Proficient intercultural communication skills. 

• Intermediate/Advanced level of Excel and other data-processing applications.  

• Process-oriented and improvement-focused mindset with ‘can-do’ attitude. 

• Ability to multitask and meet deadlines while working under pressure. 

• Passion for Artificial Intelligence and data training are considered a plus. 

 

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch   
  

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.  
 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.    

 

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.