Vice President, Card Portfolio Management - Hang Seng Bank
HSBCKowloon Bay, KowloonUpdate time: March 26,2019
Job Description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Vice President, Card Portfolio Management
Consumer Assets – Unsecured Lending
Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
We are currently seeking a high caliber professional to join our department as Vice President, Card Portfolio Management .
Principal responsibilities

  • Identify business opportunities and insights from data analytics and recommend business initiatives to grow card loan, card revolving balance and interest income

  • Develop / enhance product features and sales channels, optimize risk-based pricing and drive marketing campaigns to achieve card loan and revolving business targets

  • Act as a product owner role for planning and implementation of IT and digital projects to grow business, streamline processing, enhance customer experience and meet compliance requirements

  • Review market / profit analysis to ensure product’s competitiveness in the market and expenses are cost-effectively used to maximize sales and revenue

Qualifications

Requirements
  • University degree in a related discipline or other relevant qualifications

  • Minimum of 8 years’ relevant experience, with knowledge of credit card / personal loan or business analytic an advantage

  • Strong business and numerical sense, with good data analytical skills to make sensible suggestions

  • Strong project management, problem solving and presentation skills

  • Excellent written and verbal communication skills. Proficiency in both spoken and written English and Chinese

  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will also be considered as Assistant Vice President, Card Portfolio Management)

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