Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

To achieve service levels through the effective motivation and utilisation of the team within agreed levels of quality, cost and efficiency.

• To control and allocate work, monitoring progress to ensure hourly/ daily/ weekly/ workload and tasks are completed, keeping line management fully informed of any operational issues.
• Ensure enough operators are performing at appropriate skill level to meet the planned output, identify for future training needs and ensure effective training is carried out to maintain operational efficiency.
• Ensure permitted absence/holidays are managed in line with output requirements to avoid downtime.
• Liaise with Department Manager to obtain additional equipment/resource required to meet the output plan.
• To continually monitor individual performance (efficiency, speed, accuracy, quality, attendance, attitude and behaviour), taking necessary action where appropriate to improve standards.
• To effectively manage team members, maintaining a high standard of communication through team briefing, consultation, employee reviews and one to one conversations.
• To work cooperatively with others, creating and maintaining team spirit/morale within and across the factory to achieve a common goal.
• In conjunction with HR, ensure that poor performance is addressed, handle grievances and discipline within the parameters of company procedure.
• Plan the loading of output/demand in conjunction with other Team Leaders/Departmental Manager to achieve best department efficiency.
• Identify and implement new working processes or methods and seek continuous improvement to increase efficiency/output/quality and information flow, liaising with the Department Manager as appropriate
• To effectively monitor and improve customer service standards.
• Ensure the company health and safety policy is followed by all operators within the section, and maintain the required levels of housekeeping.
• To act as a demonstrating role model the company values and support corporate and factory policy and objectives.
• To maintain stock integrity through a perpetual stock taking programme and the monitoring of all stock transactions.
• To accurately handle all transactions of stock moving in and out of the warehouse department including receipting of all deliveries and handling delivery and invoicing discrepancies to completion.
• To produce and update picking lists in a timely manner and monitor ongoing performance of picking and despatching
• To carry out any other duties as required.

• Highly Motivated
• Able to prioritise and manage own workload
• Friendly approachable nature
• Excellent communication skills
• Proactive approach to tasks
• Managing a team of warehouse operatives
• Good working knowledge of Excel, Word,
• Good level of literacy and numeracy