General description:
As a Xeikon Application Engineer, your goals are to enable our customers learning all the necessary knowledge of Xeikon Press quickly and using Xeikon Press to do production correctly and efficiently and to support the sales by conducting demo, benchmark in the demo center as well as in the exhibition.
Your job area is in the demo center as well as in the field, with our customers in close cooperation with our Sales and Service team inclusive travel in China.
Main tasks:
Plan, prepare and execute customer demonstrations, test and benchmarks in the demo center.
Define and implement improvements to generate additional print volumes
Provide consultancy for workflow and productivity improvements
Deliver technical expertise in use of Xeikon presses
Operator training
Media scripting
Color management training
Cost awareness and cost efficiency
Organize a structured follow up to assure the success of the delivered services
Profile:
Proven success in a Customer Service and demo environment
Experience with digital printing industry.
Experience and knowledge in printing, prepress.
Familiar with Adobe Software, color management software.
Excellent communication skills
Excellent analytic skills, quick learner of technical data
Strong customer focus and commitment to teamwork with internal and external partners
Strong MS Office skills, especially in Excel and Word
Ability to communicate in English
Self-supporting, flexible, stress resistant
Cost conscious, pragmatic
Prepared to travel within Japan for up to 60% of your time
Xeikon
A member of Flint Group.
An enthusiastic, ambitious environment in a Service department which plays an important business role for Xeikon
A challenging job with direct responsibility towards the customer
Intensive training on Xeikon products
An internationally operating company, active in innovative digital printing
职能类别: 售前/售后技术支持工程师
联系方式
上班地址:杨浦区水丰路100号
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