About The Role:
Manages a variety of types of projects/accounts to implement L&D solutions to clients that result in excellent customer satisfaction, retention, and revenue growth. Applies deep project management and customer relationship skills, and product/solution experience to manage projects and generate revenue opportunities efficiently and effectively.
 

Responsibilities:
* Tracking and successful execution of Key Strategic Objectives and Programs
* Tracks execution and performance against KPIs, service level agreements, and adherence to policies
* Creates/ensures detailed project, implementation, and/or action plans area created for each project
* Monitors/addresses/escalates risks, issues, and dependencies
* Manages/participates in project reviews, approvals, and gating processes
* Facilitates sharing of best practices through cross-functional collaboration, formal/informal learning
* Facilitates knowledge sharing
* Tracks and monitors benefits realization against planned targets
* Regularly interacts with top management levels and executive C-suite
* Manages and sustains change at individual, initiative, and organizational levels
* Facilitates cross-functional collaboration to achieve business goals
* Works on complex and confidential issues where analysis of situations or data requires an in-depth knowledge of the company and a high degree of discretion
 

Requirements:
* At least 2 years’ experience in relevant eLearning Project Management role
* Excellent English written and verbal communication skills, knowledge of additional languages is a plus
* Ability and confidence to communicate with clients and present to groups
* Experience in localization and language services industry is a plus
 
Life at RWS:
We work hard together to deliver for our customers; our expertise, professionalism, and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch
 
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer, and we are committed to ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity, and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 
 
We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy, and we will adhere to the highest standard.
Recruitment Agencies:RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.