- Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comNovember 14,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comNovember 6,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comSeptember 21,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comAugust 26,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comJune 20,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comMay 20,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comMarch 23,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comFebruary 23,2023 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comAugust 25,2022 - Ctrip.com Shanghai
Key Roles and Responsibilities We are looking for an Executive & Escalation Specialist, who will be the highest point of escalation for Trip.com’s customers and partners. You will handle customer issues from social media, PR or legal teams and will work with the team to continuously improve the customer experience. You will be responsible for providing world-class service to improve elite customer retention and regain their confidence in Trip.com. The ideal candidate should possess strong produc...
eChinacities.comAugust 12,2022 - Ctrip.com Shanghai
Key Roles and Responsibilities We are looking for an Executive & Escalation Specialist, who will be the highest point of escalation for Trip.com’s customers and partners. You will handle customer issues from social media, PR or legal teams and will work with the team to continuously improve the customer experience. You will be responsible for providing world-class service to improve elite customer retention and regain their confidence in Trip.com. The ideal candidate should possess strong produc...
eChinacities.comJuly 30,2022 - Ctrip.com Shanghai
Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app from English to Korean (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Cross-team supporting with the product, design, and marketing teams to ensure all Korean copy is accurate and appropriate for Korean market. Required Qualifications • Native Korean speaker with a strong grasp of English (Mandarin is plus) • Min...
eChinacities.comJuly 22,2022 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comJuly 22,2022 - Ctrip.com Shanghai
Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app from English to Korean (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Cross-team supporting with the product, design, and marketing teams to ensure all Korean copy is accurate and appropriate for Korean market. Required Qualifications • Native Korean speaker with a strong grasp of English (Mandarin is plus) • Min...
eChinacities.comJuly 19,2022 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comJune 21,2022 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comJune 14,2022 - Ctrip.com Shanghai
Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app from English to Korean (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Cross-team supporting with the product, design, and marketing teams to ensure all Korean copy is accurate and appropriate for Korean market. Required Qualifications • Native Korean speaker with a strong grasp of English (Mandarin is plus) • Min...
eChinacities.comMay 30,2022 - Ctrip.com Shanghai
About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...
eChinacities.comMay 27,2022 - Ctrip.com Shanghai
Key Roles and Responsibilities We are looking for an Executive & Escalation Specialist, who will be the highest point of escalation for Trip.com’s customers and partners. You will handle customer issues from social media, PR or legal teams and will work with the team to continuously improve the customer experience. You will be responsible for providing world-class service to improve elite customer retention and regain their confidence in Trip.com. The ideal candidate should possess strong produc...
eChinacities.comMay 24,2022 - Ctrip.com Shanghai
Core Responsibilities Determine and analyze any quality gaps and formulate appropriate recommendations through KPI monitoring and action tracking. Raise optimization suggestions to product/procedure identified from regular tasks. Lead innovation and continuous improvement in quality improvement project. Implement quality assurance standards and continuously optimize them according to business requirements. Conduct regular VOC to hear customer voice, summarize and feedback to relevant d...
eChinacities.comMay 24,2022
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