Responsibilities: 1. Prepare for customer inquiries by studying products, services, and customer service processes. 2. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; as well as verifying the customer's understanding of the information you have provided. 3. Create trouble-shooting guides for common issues customers are experiencing 4. Improves service quality by recom...

Job Description: 1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc. 2) Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports. 3) Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates. Req...

Responsibilities: - Represent Microsoft and communicate with Microsoft Cloud customers in APGC region. - Manage relationships with multiple customers, partners and collaborate with MS people - Document incidents, report customer suggestions and technical issues to Microsoft - Resolve technical problems encountered by Microsoft Office 365 customers. Work schedule: Office work From Monday to Friday 9am - 6pm with one hour of lunch break. We require: - Good English written and oral skills 
- Intere...

Job Description: 1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc. 2) Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports. 3) Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates. Req...

Seller Support at AMAZON Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers. We obsess over providing world class support to 3rd party Sellers on...

Seller Support at AMAZON Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers. We obsess over providing world class support to 3rd party Sellers on...

• 根据预订优质快速的为客人办理入住手续，确认相关信息，如:房价，人数等，依客人喜好予以排房。 • 向客人介绍酒店各种宣传促销活动及推销希尔顿荣誉客会给非会员，吸引新会员的加入。 • 指引去房间的方向并解释房卡的使用方法，向客人分发礼物等。 • 确保入住期间的各项需求能有效满足，帮助客人办理外币兑换及结帐手续。接收现金，信用卡，旅行支票，公司或第三方付费等付款方式。 • 热情友好的问候客人，对客人的合理需求予以积极恰当的回应。准确提供各种信息如：酒店营业场所的营业时间及VIP促销计划等。 • 礼貌的接听所有来电，及时恰当的应客人要求处理各种邮件、传真及转交物品。 • 以较强的沟通表达能力提高客人满意度。 • 积极热情，有责任心，有一定的英语口语表达能力。 • 能运用计算器材准确无误的进行各种数据运算。 • 能承受一定的工作压力。 • 有酒店实习经验者优先。 Job: Guest Services, Operations, and Front Office Title: Front Desk Service Agent 前台接待 Location: null Requisition ID...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

Amazon is looking for an experienced finance professional to support our rapidly evolving and growing China Customer Service Team. This is a visible role that will have an active role in managing daily operations, developing strategic operational and financial plans and driving ongoing process improvement while ensuring controllership over assets and expenditures. The successful candidate will have a strong business acumen, ability to partner with business leaders and a passion for data and divi...

HAFS Transactional Processing: ·Oversee the Procure to Payment (PTP) team and ensure all procedures and documentation are in order. This includes keeping the PTP master activity list (MAL), Standard Operating Procedures (SOPs) and templates up to date. ·Proactively review Procure to Payment (PTP) processes and systems for improvement or enhancement opportunities and actively participate in driving transformation (RPA, AI etc), efficiency and productivity improvement initiatives. ·Train and guide...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

What will I be doing? The Manager, Brand Support Openings & Transitions is primarily responsible for the efficient and effective on- boarding and maintenance of China MLA All Suite and Focused Service Hotels, in Hilton systems and all other relevant distribution channels; to ensure hotels are visible and bookable with the goal of optimizing revenue generation from pre-sale throughout the life of the asset. This role will be the primary contact for key MLA stakeholders leading communications ...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technical Support Engineering Operations Intern to join our expanding Infrastructure Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this intern will assist to ensure that the Data Center's mechanical, electrical and plumbing operates at 100% availability while maintaining first-class customer service to the teams and group...

Amazon Web Services is growing rapidly, and we are looking for Data Center Technician Trainees to join our team. This role is a unique opportunity to work in some of the most cutting edge Data Centers in the world. The Data Centers in Amazon Web Services are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region. The Data Centers in Amazon Web Services take customer data with the utmost importance, and selected candidates must be able to...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

Amazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in Amazon Web ...

Are you passionate about smart devices that embody cutting-edge technologies? Are you curious about how things work? Do you enjoy figuring out why things are broken and solving the problems? Amazon Device Lab Management Service (LMS) operate device lab infrastructures at several locations in China. The Senior Support Engineer will be in charge of design LMS technical roadmaps, lead or participate in company-wide user groups to exchange support information, procedures, and best practices. Setting...

Position Statement 职位陈述 This position is concerned with the coordination of administrative tasks & projects within the Hotel team, offering admin support to the Hotel team while completing projects for the team while in line with prescribed Hilton International policies and procedures. 此职位是关注酒店的各项行政协调任务，应遵守本酒店及希尔顿国际酒店既定的政策原则和运作程序。 What will I be doing? 我的具体职责是什么? Operations support支持运营工作 1. To assist the Direct Supervisor to provide assistance for the operations team on administratitave work...