Job Summary The Quality Assurance Agent is responsible for monitoring customer service agents’ conversations for quality assurance. Essential Job Functions • Utilize in-dept customer service knowledge and established guidelines to monitor call handling and email handling of Customer Service Agents. • Act as resource within Customer Service to provide technical expertise, mentor others and provide regular Q&A sessions for agents. • Analyze functional area and/or team performance and recommend app...

Job Summary The Quality Assurance Agent is responsible for monitoring customer service agents’ conversations for quality assurance. Essential Job Functions • Utilize in-dept customer service knowledge and established guidelines to monitor call handling and email handling of Customer Service Agents. • Act as resource within Customer Service to provide technical expertise, mentor others and provide regular Q&A sessions for agents. • Analyze functional area and/or team performance and recommend app...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: Responsibility: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year releva...

Job Summary The Quality Assurance Agent is responsible for monitoring customer service agents’ conversations for quality assurance. Essential Job Functions • Utilize in-dept customer service knowledge and established guidelines to monitor call handling and email handling of Customer Service Agents. • Act as resource within Customer Service to provide technical expertise, mentor others and provide regular Q&A sessions for agents. • Analyze functional area and/or team performance and recommend app...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year relevant experience (QA or language related). 2. Full-time work. 3. Spent most of time in either the US, UK, or AU. 4. High school to College Degree (4 years). 5. Plus: casual game player, especially games with narratives. 6. English native speak...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year relevant experience (QA or language related). 2. Full-time work. 3. Spent most of time in either the US, UK, or AU. 4. High school to College Degree (4 years). 5. Plus: casual game player, especially games with narratives. 6. English native speak...

Job Summary The Quality Assurance Agent is responsible for monitoring customer service agents’ conversations for quality assurance. Essential Job Functions • Utilize in-dept customer service knowledge and established guidelines to monitor call handling and email handling of Customer Service Agents. • Act as resource within Customer Service to provide technical expertise, mentor others and provide regular Q&A sessions for agents. • Analyze functional area and/or team performance and recommend app...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year relevant experience (QA or language related). 2. Full-time work. 3. Spent most of time in either the US, UK, or AU. 4. High school to College Degree (4 years). 5. Plus: casual game player, especially games with narratives. 6. English native speak...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year relevant experience (QA or language related). 2. Full-time work. 3. Spent most of time in either the US, UK, or AU. 4. High school to College Degree (4 years). 5. Plus: casual game player, especially games with narratives. 6. English native speak...

Responsibilities: Assist QA with identifying spelling, wording, or culture issues in game that people from North American, European, and maybe Australian cultures would notice, that someone from Asian cultures would not notice. Requirements: 1. 0-2 year relevant experience (QA or language related). 2. Full-time work. 3. Spent most of time in either the US, UK, or AU. 4. High school to College Degree (4 years). 5. Plus: casual game player, especially games with narratives. 6. English native speak...