1. Prepare for customer inquiries by studying products, services, and customer service processes. 2. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; as well as verifying the customer's understanding of the information you have provided. 3. Create trouble-shooting guides for common issues customers are experiencing 4. Improves service quality by recommending improved p...

Job Description: 1.Provide good customer service, quickly handle and accurately reply to customers' emails, including providing pre-sale consultation, order tracking information and answering after-sales issues; 2.Properly handle customer complaints and disputes, improve customer satisfaction and account favorable rates, and maintain good account status; 3.Collect customer-related data, participate in customer service satisfaction promotion planning and implementation; 4.Give feedback to superio...

Our global team: Siemens Healthineers is a leading global medical technology company. 53,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. WHY SIEMENS HEALTHINEERS? Because Siemens Healthcare is ...

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to an Customer Service Manager, China & Japan in Eaton’s CBO Business (Crouse Hinds, B-Line & Oil & Gas), based in Shanghai. This role leads, develops and manages the customer services operation in the China & Japan. You will be responsible for overseeing the efficient processing of customer orders, including but not limited to all aspects of customer ord...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Task Description - Keep improving team performance, working efficiency, customer experiences and saving cost align with Ops strategy. - As customer service business owner, continuously design/re-design, optimize and enhance business process to make sure providing excellent service towards internal and external customers at all times. - Manage daily in-house inbound back office team. - E nsure on going performance of daily operations in compliance with customer service rules and policies, corpora...

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Your tasks and responsibilities: Perform...

Выполнение монтажей, пуско-наладочных работ, техническое обслуживание, ремонт и модификации лабораторного оборудования, • Коммуникация и координация работы с операционным центром поддержки клиентов, • Своевременное и аккуратное ведение документации на обслуживаемых объектах, оперативное предоставление отчетов и документов (по установленной форме и в установленные сроки); • Выполнение и эскалация инцидентов согласно установленных сервисных процессов и информирование Центра поддержки клиентов обо ...

Company Description About Toll: Global Logistics We’re on a mission to help move the businesses that move the world. With over 130 years’ experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 1,200 locations in more than 50 countries.   Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the glob...

Customer Technology Services Manager (m/w/d) Unsere IT Abteilung sucht einen engagierten und serviceorientierten Customer Technology Manager (m/w/d) Deine Hauptaufgabe ist die Kundenbetreuung im Bereich der Anwendung von Hard- und Software sowie verschiedener IT Applikationen. Hierbei stellst du die Kundenzufriedenheit sicher und baust eine langfristige Partnerschaft mit der Accor Gruppe auf. Deine Aufgabe besteht weiterhin in der Unterstützung der Hotels im Bereich der Digitalisierung und ...