E-commerce Specialist 电商专员
索尼(Sony)BeijingUpdate time: August 10,2019
Job Description
Responsibility:
1. Responsible for appointed category sales target for direct store in e-commence platform (Tmall flagship store/China Merchant Bank flagship store and new online store in other 3rd party e-commerce platform); running day-to-day store operations as coordinator between relevant internal departments and merchandiser of e-commence platform;
2. Create and communicate detailed implementation schedules to cross functional partners and see through to on-time launch;
3. Plan and Execute promotion campaigns including model mix plan, creative development, marketing execution as Tmall flagship store manager;
4. Work closely with call center team to guide them to achieve sales tgt/others KPI, and improve operation/sales talk;
5. Product information Management and optimize webpage contents;
  • Make sure all images/feature materials be ready for new launching;
  • According to promotion plan to optimize online store “display” delivery;
  • Check if agency update product information/ image, etc. on time;
6. Customer relationship establishment and management;
  • Utilize CRM software to make customer analyze (including shopping experience, behavior, etc.)
  • Initiate retention sales for customer, increase old customer sales conversion
7. Sales analyze and control
  • Check sell record and daily stock , helps replenishment;
  • Weekly/Monthly sales report; -Promotion budget control and ROI management
8. Keep regular & smoothly communication with salesman of platform

任职要求:Requirement:
1. Strong interpersonal skills to build relationships and achieve results with e-commerce platform operator and internal stakeholders;
2. Experience with ecommerce workflow at least 1 year;
3. Detailed-oriented, experience in project management;
4. Excellent oral/written communication, analytical and interpersonal skills; Fluency in Chinese, and intermediate English;
5. Self-motivated and driven. Ability to work well independently and within a group setting.

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