Primary Location

: China-Shanghai-Swissôtel Grand Shanghai

Employee Status

: Regular

“a passion for perfection”

At Swissôtel Hotels & Resorts Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissôtel Grand Shanghai, award winning “Leading Business Hotel” offers 467 contemporary designed rooms. 4 restaurants and bars, a health club and spa, comprehensive conference and banquet facilities cater to all events and occasions.

The S&M dept at Swissôtel Grand Shanghai is managed by a professional, friendly and dedicated team of Sales Coordinator, Sales Executive, Sales Manager and Director of S&M. To strengthen our team, we are looking for:

Security Officer

Position Objective: for you to ensure a high quality and consistent focus on the safety and security for all our guests, team members and hotel property, thereby contributing to and supporting the reputation of our hotel.

Summary of Responsibilities:

• To consistently offer professional, friendly and engaging service

To ensure prompt and courteous service is extended to both internal and external customers
To ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
To solicit group, transient and/or banquet business through action plan preparation and execution
To establish parameters, quotes and negotiate prices, confirming by written contracts
To participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
To maintain accounts, contact, activity and business details within the appropriate software applications
To work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
To prepare weekly, monthly, quarterly and annual reports, as required
To balance operational, administrative and Colleague needs
To follow departmental policies and procedures
To follow all safety policies
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your application online .

Swissôtel is an Equal Opportunity Employer.

Job Level

: Colleague

Schedule

: Full-time

Shift

: Rotating / Shift Work

Closing Date

: 31.Aug.2019, 9:59:00 PM

Job Number:

SSH00151

Apply on Company Website See all jobs at Swissôtel Grand Shanghai

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