Quality Data and Internet Analyst
一汽-大众奥迪(Audi)BeijingUpdate time: August 9,2019
Job Description
北京市 朝阳区
Employment type: 社招

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Mission and Purpose

The employee works in Audi China, Quality and Technical Services department and is supporting screening of quality field data and the internet (media, car forum, complaint websites, microblog, news websites, social media etc.) for Audi related technical issues and complaints.


Job Duties:

  • searching customer complaints and comments to Audi based on quality field data and internet daily
  • finding out actual highlights/topics/ new policy
  • creating monthly internet monitoring report
  • monitoring quality field data and internet for reporting safety critical cases and single incident cases
  • performing in-depth analysis for focus topics based on quality field data and internet findings


Qualifications:

Education:

  • Bachelor or Master degree

- Major in Business Administration, Engineering, PR- or Media related area

Professional skills:

  • At least three years working experience

- Optional, Experience in the field of Automotive Industry, PR- or Media related area

Personal skills:

  • Basic knowledge of automotive technology and detailed understanding of customer complaints are necessary.
  • Cooperation / Team Work
  • Strong Organization Skills
  • Analytical Skills

Language skills :

- Good command of Chinese and English, both in speaking and writing. - German language skills optional

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