Client’s descriptions :
Our client is the leading Junket Casino operator. They have been dedicated to offering you an exceptional experience of multidimensional delights. As well as gaming and entertainment, the Group’s business today also covers enjoyments like tourism, catering and a large collection of audiovisual entertainments. Now our client are inviting talented candidates to come and grow with them!

Job Type : Executive

Location : Macau

DeadLine : As Soon As Possible

Functions :

Responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities.

Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.

Take ownership of the management of the service functions of the business

Planning and coordinating the implementation of business plans

Oversee the day to day management of the VIP Services & Guest Relations Development team.

Analyze existing approaches to the development of business and making changes where appropriate.

Interviewing and hiring new members of the VIP Services & Guest Relations Development team.

Monitoring customer satisfaction with existing clients to ensure service delivery.

Perform market research and analysis.

Furnishing marketing advice, counsel and general staff support to all departments within the organization.

Evaluate operational issues to determine how competitive and current it is with the latest trends in the industry.

Monitor external and internal environment for development of new market segments.

Assist in or produces feasibility studies/business plans for new product development.

Requirements :

A minimum of 5 years of work experience in similar capacity; exposure in hotel and / or gaming business required

Excellent and professional verbal and written communications in English and Mandarin

Able to speak in Cantonese is perferable

Proficiency in Microsoft Office applications

Bachelor degree or above

Willing work at overseas countries:Macau/Korea/Australia/Manila/Vietnam/Cambodia

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Any enquiries, please contact:
Erika P'ng
Email: source@hostesolutions.com
Contact No: 012 389 8023