About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...

Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app from English to Korean (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Cross-team supporting with the product, design, and marketing teams to ensure all Korean copy is accurate and appropriate for Korean market. Required Qualifications • Native Korean speaker with a strong grasp of English (Mandarin is plus) • Min...

Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Communicate with the product, design, and marketing teams to ensure all Thai copy is accurate and appropriate for the Thai-speaking market. Required Qualifications • Native Thai speaker with a strong grasp of English • Minimum two years' relevant post-graduation work...

About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...

Key Roles and Responsibilities 1. Translate, create, and proofread content from English to Japanese, for the Trip website and app (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ad s, etc.) 2. Communicate with the product, design, and marketing teams to ensure all Japanese copy is accurate and appropriate for the market. Qualifications 1. Proficient in Japanese and Fluent in English. 2. Minimum two years' relevant post graduation w...

About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, Travix, Travel Fusion and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites,...

Responsibilities: 1. Responsible for WeChat Group acquisition, activeness and conversions. 2. Develop a comprehensive community engagement strategy, including timing group promotions, assisting with product selection, and establishing a standard operating procedure for resolving customer inquiries. 3. Coordinate and collaborate internally with various business units to optimize operation of Trip.com IBU community groups 4. Provide frequent insight about community sentiment, and provide feedback ...

About Us We are a part of the Trip.com Group, a NASDAQ listed company since 2003 (NASDAQ: TCOM) with over 45,100 employees and over 400 million members, making it one of the leading online travel agencies in the world. With more than 1.4 million hotels in 200 countries and regions, we've built an extensive hotel network to give our customers a fantastic choice of accommodation. Our far-reaching flight network has over 2 million individual flight routes connecting more than 5,000 cities around th...

Key Roles and Responsibilities • Translate, create, and proofread content for the Trip website and app (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Communicate with the product, design, and marketing teams to ensure all English copy is accurate and appropriate for the English -speaking market. Qualifications  Native English speaker with a strong grasp of Mandarin  Minimum two years' relevant post-graduation work e...

Key Roles and Responsibilities • Translate, create, and proofread content for the Trip website and app (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Communicate with the product, design, and marketing teams to ensure all English copy is accurate and appropriate for the English -speaking market. Qualifications  Native English speaker with a strong grasp of Mandarin  Minimum two years' relevant post-graduation work e...

About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer ser...

Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app from English to Korean (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Communicate with the product, design, and marketing teams to ensure all Korean copy is accurate and appropriate for Taiwan market. Required Qualifications • Native Taiwanese Mandarin fluency with a strong grasp of English • Minimum two years' r...

Key Roles and Responsibilities • Translate, create, and proofread content for the Trip.com website and app from English to Korean (user interface elements, flight/hotel policies, hotel/city descriptions, SEO content, promotional pages, banner ads, etc.) • Communicate with the product, design, and marketing teams to ensure all Korean copy is accurate and appropriate for Korean market. Requirements: • Native Korean speaker with a strong grasp of Mandarin and English • Minimum two years' relevant p...

Key roles and Responsibilities • Translate and localize content from Chinese to English, and write and edit content in English, for the Trip.com website and app. • Communicate with a variety of internal stakeholders, in both English and Chinese. • Helping multi-language translators understand and effectively translate the content you create • Proactively solve challenging content issues, from source inaccuracies and inconsistencies to complex localization issues. Required: • Ability to not only ...

We are currently seeking a high-caliber Creative Manager (Copy Based) / Senior Copywriter to join us and to cope with our rapid expansion. Responsibilities • Understand customers' needs to create outstanding strategies and copies that meet both quality and quantity requirements • Develop and implement digital content strategies (in relevant formats) in order to grow and retain our user base, stimulate engagement, and conversions • Collaborate with other teams to manage and coordinate campaigns a...

About the Position We are looking for an Russian Customer Service Advisor, who will be supporting Trip.com’s customers for products from hotel reservations to flight tickets to everything about travel. As the voice of Trip.com, you will use your interpersonal skills and passion to let travelers trust us to take care of their trip. This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part our...

Core Responsibilities  Serve clients in Japanese for inquiries on different Ctrip products (flights, hotels and trains) and questions on their bookings;  Solve the problems for clients via Call, Chat and Email;  Handle clients problems with empathy and patience in a goal-driven environment;  Work as part of a high-performing team, supporting and helping colleagues when required;  Attend regular team updates;  Keep up-to-date with latest promotions and initiatives;  Read, understand and fo...

Core Responsibilities  Serve Korean speaking clients for inquiries on different Ctrip products (flights, hotels and trains) and questions on their bookings;  Solve the problems for clients via Call, Chat and Email;  Handle clients problems with empathy and patience in a goal-driven environment;  Work as part of a high-performing team, supporting and helping colleagues when required;  Attend regular team updates;  Keep up-to-date with latest promotions and initiatives;  Read, understand an...

Customer Service Representative – Thai / Indonesian/Vietnamese About Us Ctrip.com International Ltd. (NASDAQ:CTRP) established the International Business Unit, Trip.com, towards the end of 2013 and has achieved triple digit growth rates over the past few years in the international travel industry. Trip.com provides a one-stop travel booking service in 20+ languages through our website and mobile app. With access to more than 1.2 million hotels, over 2 million individual flight routes around the ...

The Content Management Department provides localization support to Ctrip’s international brand—Trip.com. We are currently looking for a talented translator to join our expanding team and help us create clean, clear, and engaging content for our English website and app. This role combines translation with content creation, and as such requires a competent multi-tasker with a keen eye for detail. It requires a native English speaker with good translation skills and a high level of creativity. Appl...