Bring your career aspirations to life with AIA! Process authorized claims transactions within the required benchmarks Job Responsibilities: Process all Life and/or A&H/Major claims requests received as per stipulated requirements Evaluate and gather all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system. Ensure meeting individual quality, turnaround time and productivity benchmark Ensure accuracy with 100% quality ...

Bring your career aspirations to life with AIA! To attend LiveChat sourced from SG AIA to OSS SGUNI within the Service Level Agreement (SLA) signed between SG AIA and OSS. To support New Business department by assisting to clear incoming volume as and when needed. Job Descriptions: To handle inbound LiveChats in a timely manner. To follow up LiveChat query through email in a timely manner. To answer query received through LiveChat using “scripts” when handling different topics. To identify custo...

Bring your career aspirations to life with AIA! To process/underwrite insurance applications out sourced from SG AIA to AIASS within the Service Level Agreement (SLA) Job Descriptions: Process/Underwrite insurance applications that are out sourced to the department according to the agreed Standard Operating Procedure and guidelines. Ensure all cases assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Serv...

Bring your career aspirations to life with AIA! 1. Manage a team of Claims assessors to process authorized claims transactions within the required benchmarks 2. Review and approve cases that exceeds subordinates’ authority within required benchmarks Job Responsibilities: Manage a team to process all medical claims requests received as per stipulated requirements Manage team to ensure productivity, TAT and Quality SLA are consistently met. Review and approve medical claims within own claims appro...

Bring your career aspirations to life with AIA! PID Specialist responsible for daily PID related operations - To provide primary user administration and technical support to end users on various technical issues and problems relating to Privilege Accounts Management and infrastructure. - To provide detailed technical advice and guidance to other operations and frontline team analysts in the effective use of systems, products and services available to them. - To provide end-to-end support for PID...

Bring your career aspirations to life with AIA! • Provide guidance based on best practices/ industry trends to resolve incidents/ implement changes • Provide in-depth functional advice and attend to diagnosis/ investigation/ troubleshooting of complex incidents and change requests • Posses in-depth functional knowledge from business viewpoint and technical knowledge from system viewpoint • Provide coaching to functional team members to upskill functional capabilities • Ensure solutions are consi...

Bring your career aspirations to life with AIA! i. Support Procurement Support Operations for Ariba Sourcing to Pay processes; covers all modules in Ariba inclusive of Contract Life-cycle Management, Sourcing, Catalog Enablement, Vendor Master Data Maintenance and Supplier Enablement ii. Provide support to end-users related to request / enquiries concerning ARIBA and CONCUR; work with Level 2 (L2) team and other GFS units to resolve the enquiry. Procure Support Operations: Contract Lifecycle Man...

Bring your career aspirations to life with AIA! Responsible for determining the validity and authorising settlement of individual health insurance claims Job Descriptions:   Prior Authorization Approval (50%): Carry out detailed assessments in line with established standards, procedures and guidance provided Approve Prior Authorization requests within designated authority level and makes recommendation to senior within the benchmarked TAT Negotiate with the service providers to follow the logic ...

Bring your career aspirations to life with AIA! Responsible for performing general accounting activities to ensure the integrity, accuracy and completeness of accounting records, and the compliance with accepted accounting standards, AIA group reporting policy and statutory and regulatory requirements Accruals and Prepayments: Prepare monthly prepayment schedule and amortization entries Prepare and complete monthly fixed accrual entries and maintain accrual control worksheet Prepare manual accru...

Bring your career aspirations to life with AIA! Provide timely support of the Group’s financial reporting functions (such as day to day accounting function, financial statements preparation, provide support to local business units on financial reporting related tasks). Review and consolidate submissions from local business units for various for external and internal reporting requirements such as IFRS, HKIO and HKFRS. Ensure all required financial reporting and analysis are provided to Group Off...

Bring your career aspirations to life with AIA! Provide timely support of the Group’s financial reporting functions (such as day to day accounting function, financial statements preparation, provide support to local business units on financial reporting related tasks). Review and consolidate submissions from local business units for various for external and internal reporting requirements such as IFRS, HKIO and HKFRS. Ensure all required financial reporting and analysis are provided to Group Off...

Bring your career aspirations to life with AIA! Responsible to ensure all required internal control reporting and analysis are provided to Integrated Reporting Team (“IRT”) timely and accurately, without compromising on the quality and in accordance to AIA Group’s internal control policies and frameworks. Provide timely support of the Group’s financial reporting functions (focusing but not limited to controls and governance and includes providing support to financial statements preparation and s...

Bring your career aspirations to life with AIA! • Provide guidance based on best practices/ industry trends to resolve incidents/ implement changes • Provide in-depth SAP Basis Technical advice and attend to diagnosis/ investigation/ troubleshooting of complex incidents and change requests • Possess in-depth functional knowledge from business viewpoint and technical knowledge from system viewpoint • Provide coaching to technical team members to upskill technical capabilities • Provide operationa...

Bring your career aspirations to life with AIA! Responsible for performing general accounting activities to ensure the integrity, accuracy and completeness of accounting records, and the compliance with accepted accounting standards, AIA group reporting policy and statutory and regulatory requirements Accruals and Prepayments: Prepare monthly prepayment schedule and amortization entries Prepare and complete monthly fixed accrual entries and maintain accrual control worksheet Prepare manual accru...

Bring your career aspirations to life with AIA! This role will lead the team’s activities and include the following: • Lead the development road map for the Core Rules. • Lead the COE team in any new BU implementations. • Gather business and UW requirements • Own the Core Rules Business Requirements Specification • Define scope and approach to Rulebase delivery • Managing the day to day relationship with the GO colleagues, BU Underwriting teams and Swiss Re post implementation. • Provide analysi...

Bring your career aspirations to life with AIA! This role will lead the team’s activities and include the following: • Review business requirements, clarify and confirm solution design and produce a development plan. • Development of a clear and concise rulebase testing plan. • Partner with stakeholders to review the development plan, solution design, test plan and test scenarios. • Liaise with COE colleagues to ensure readiness for development and then for testing execution. • Execute developme...

Bring your career aspirations to life with AIA! Reporting to the Manager/Assistant Manager – Investment Accounting, this position is accountable for the investment accounting operations on the SAP FAM system to ensure the accuracy and completeness of the accounting of AIA’s invested assets Job Description : 1) Perform daily investment accounting processing in accordance with Business Process Manuals and applicable accounting policies & standards and ensure that all investment accounting data...

Bring your career aspirations to life with AIA! The individual will provide management and the Board with an objective, independent assessment of the internal control systems through the planning and execution of the audit assignments. The individual will also add value to management by providing appropriate business-oriented recommendations. Execute and complete the assigned IT audit jobs in accordance with the GIA Standards. Contribute to build a Group IT audit team with relevant skill-set and...

Bring your career aspirations to life with AIA! Responsible for assessing the effectiveness of controls in information systems and related procedures to ensure compliance with AIA policies, procedures and standards Manage, execute and complete the assigned IT audit jobs in accordance with the GIA Standards Strong contribute of views is expected in order to build a Group IT audit team with relevant Cybersecurity, emerging technologies and technical security control knowledge Manage and adjust the...

Bring your career aspirations to life with AIA! • First point of contact to respond to queries from AIA’s Business Users and to provide solutions based on existing catalog / knowledge base. • Responsible for interacting with users on a day-to-day basis, to understand and log all necessary information required to fulfill service requests and resolve incidents in a timely manner. Job Description Act as the first line of support, responsible for communicating with users to understand, log, categori...